Rear Camera Cord Will No longer Plug Into the Camera

[xbqqu]

It just won't fit. I have no idea why. Anyone else have this problem? What can be done about it, if anything?

 

[StrayCam]

I've never heard of that problem. I suppose you should be able to isolate whether the cable changed (which is more likely) or if the camera input port has changed on your dashcam.

If I were you, I'd call Blackvue tech support. Or you could send an email to cs@pittasoft.com. Calling will probably get you a quicker answer, however phone support is closed on Sunday and since S. Korea is a day ahead of us, emailing might be just as fast. - - Good luck.

Blackvue Tech Support
(844) 694-44690
Mon. - Fri 8 - 7 pm pst
Sat. 9-6 pm pst
Sunday - closed

 

[xbqqu]

I drove the car down to the guy who installed the camera in the first place. It took him less than 30 seconds to fix the problem. He took a look at the end of the coaxial cable from the rear camera, said, "It's broken," pushed it a little bit and shoved it right in. Everything works fine now.