SD card wont click in device

robbo2527

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I purchased the dash cam yesterday and formatted a 64GB card and tried to insert it but it wouldn't click in, I then formatted another card a 32GB and it wouldn't click in either. The problem seems to be with the device, the SD card won't click in. Vision works beautifully through the app. Any help would be greatly appreciated.
 
Do you mean that its sd card slot cannot hold the memory card? If yes, it is the hardware problem, and please contact the seller for warranty!
 
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