SG9663DC no longer powering up

cannibal869

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Hi all,

Have been a happy user of the SG9663DC system since I bought it and the hardwire kit directly from SG 7/16/2018 (order# 3219).

Just noticed a day ago that it was no longer powering up when I turn on the car. Searched the forum and tried powering up without the microSD card, with the rear cam unplugged, and by holding down the power button for a while. Tried powering up with the cigarette lighter power cord to see if maybe it was the hardwire that went bad, but no dice. Checked the fuse box and all the fuses seem intact. The unit seems dead.

Any other ideas I should try? Or any help from SG?

Thanks in advance!!
-Chris


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Real quick: I remember there is a reset button...again, real quick, not sure.

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Do you see if the "power on" button is lit red when car ignition is on?
 
Sound like a in camera problem when you have eliminated HW kit issues by using regular PSU.
 
Do you see if the "power on" button is lit red when car ignition is on?

No, the power icon no longer lights up and I don’t get any kind of power on. [emoji22]

The cigarette lighter adapter power cord did have a red LED that lit up so I think the unit was getting power to it.

Thanks for the advice guys. I’ll look out for communication from StreetGuardian. [emoji106]


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I have the same problem. Please help.
 
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