SG9663DC not powering up

[Steve_Parry]

Hi guys,
I have a SG9663DC with the hardwire kit which has been working fine but recently has stopped powering up at all - no lights, no response to buttons, no noises. I checked the fuse (all OK), and the hardwire power box has red lights on.

I don't have the cigarette lighter power cord any more (don't ask me where it's gone, but its missing!).

How can I check whether the unit is OK, and whether I have power at the plug that goes into the unit?

Thanks!
Cheers
...Steve

 

[jokiin]

press and hold the power button, any signs of life then?

also check it without the memory card in, have seen cases before where a failed card can prevent power up

 

[Steve_Parry]

Thanks Jokiin. Press and hold power button - nothing.
Removed memory card. unplug power, GPS and rear cam. Reinserted power - nothing. Press power on - nothing.

 

[jokiin]

what's the serial number of the camera?

how long have you had it?

 

[Steve_Parry]

Serial is DCPRO-2018430249. Just trying to find out when I bought it - standby.

 

[Steve_Parry]

Just looking through my posts and I think it was October or November 2018

 

[Steve_Parry]

Found it ... September 16 2018 Direct from you

 

[jokiin]

are you still at the same address in 4520 ?

 

[Steve_Parry]

yes I am

 

[jokiin]

ok, I'll arrange to replace that for you, will message you now with some further details

 

[Steve_Parry]

You are amazing. Go StreetGuardian Thank you very much - outstanding service as always