Sods Law

alfapat

New Member
Joined
Jul 6, 2021
Messages
4
Reaction score
1
Location
Elgin
Country
United Kingdom
Why when my dashcam works fine at the start of my journey , records every five mns and hardwired . The the very moment I was rear ended by a Learner driver the footage did not record nor did 45mns before . Does it record an incident somewhere els or what?Nextbase 312GW.
 

Kremmen

Well-Known Member
Joined
Sep 14, 2017
Messages
1,868
Reaction score
1,025
Location
West London & Reading
Country
United Kingdom
Dash Cam
      Viofo A119 V2 Viofo A119 V3
It can do via G-sensor, depends on how you have it set.. Get the card into a card reader on a PC and scan every folder.

I must say, to lose 45mins doesn't sound right, I thought it just protected up to 3 files.
 
OP
A

alfapat

New Member
Joined
Jul 6, 2021
Messages
4
Reaction score
1
Location
Elgin
Country
United Kingdom
Ok , will look at settings on that.
putting the card into the laptop still only shows the files up to near the time , and will not open anyway ….not supported , for some reason.
 

SawMaster

Well-Known Member
Joined
Apr 10, 2015
Messages
9,076
Reaction score
7,899
Location
SC
Country
United States
Dash Cam
Numerous and ever-changing
What viewing platform are you using? Windows bloatware doesn't do so well with some dashcam footage, VLC Player and PotPlayer are freeware and do almost all dashcam footage. PotPlayer also does h265 and it's my go-to now.

Phil
 

Kremmen

Well-Known Member
Joined
Sep 14, 2017
Messages
1,868
Reaction score
1,025
Location
West London & Reading
Country
United Kingdom
Dash Cam
      Viofo A119 V2 Viofo A119 V3
I wasn't going down the route of 'playing' but trying to see the time and date of files in all folders. I seem to recall that Nextbase have a RO folder ?

After reading many problems here regarding lots of makes I have all my sensors off or low as dictated by each one so all footage gets saved to the same main folder and it's never failed.
 

NextBase Support

Well-Known Member
Manufacturer
Joined
Mar 22, 2017
Messages
1,604
Reaction score
507
Location
Caerphilly
Country
United Kingdom
Dash Cam
Nextbase
Why when my dashcam works fine at the start of my journey , records every five mns and hardwired . The the very moment I was rear ended by a Learner driver the footage did not record nor did 45mns before . Does it record an incident somewhere els or what?Nextbase 312GW.
Hello,

Could I have some further information please?

1. What firmware version is your 312GW on please?
2. What model, class, brand and size SD card are you using please?
3. When and where was the SD card purchased?
4. How often do you format the card?
5. Have you checked the Protected File folder on the SD card?
6. Are any of the files playable on a computer, or do they all show an error message?

Kind regards,
Millie

Nextbase Technical Suppport
 

SawMaster

Well-Known Member
Joined
Apr 10, 2015
Messages
9,076
Reaction score
7,899
Location
SC
Country
United States
Dash Cam
Numerous and ever-changing
I doesn't look as though it's been updated since the win8 era. Abandonware?
You cannot possibly be correct. h265 wasn't around in the W8 era so at least the codecs have to have been updated since then or those files wouldn't play. Now perhaps they haven't added any new 'features' since then, I don't know (or care). It's doing what most other vid players are struggling with or outright cannot do (especially ".ts" files) so I fail to see any problem here or any possibility of it being 'abandoned' as you seem to think it is :cautious:

Perhaps they like me operate on the principle of "If it ain't broke don't fix it" but whatever- it certainly does what it's supposed to do and rather well too :cool:

Phil
 

kamkar

Well-Known Member
Joined
Oct 11, 2013
Messages
30,170
Reaction score
16,980
Country
Denmark
Dash Cam
10 years, many dashcams
I use pot player too, my default player, i do have VLC and the windows players in the back hand though.
 
OP
A

alfapat

New Member
Joined
Jul 6, 2021
Messages
4
Reaction score
1
Location
Elgin
Country
United Kingdom
Hello,

Could I have some further information please?

1. What firmware version is your 312GW on please?
2. What model, class, brand and size SD card are you using please?
3. When and where was the SD card purchased?
4. How often do you format the card?
5. Have you checked the Protected File folder on the SD card?
6. Are any of the files playable on a computer, or do they all show an error message?
Hello , been a while,.
1.How do I check firmware please.
2. Nextbase 16gb 10 1U HC
3. With the camera , Halfords
4.Have'nt formatted.
5. No, but what folder
6.Yes files have been played , but others are missed.
Kind regards,
Millie

Nextbase Technical Suppport
 

NextBase Support

Well-Known Member
Manufacturer
Joined
Mar 22, 2017
Messages
1,604
Reaction score
507
Location
Caerphilly
Country
United Kingdom
Dash Cam
Nextbase
1.How do I check firmware please.
2. Nextbase 16gb 10 1U HC
3. With the camera , Halfords
4.Have'nt formatted.
5. No, but what folder
6.Yes files have been played , but others are missed.

Hello

1) Turn the Dash Cam on.
2) Stop it recording by pressing the button with a red circle on it.
3) Press the Menu Button Twice to enter the Setup Menu.
4) Scroll down to ‘System Info’.
5) Look at the Firmware number RXX.XX.

Do you know an approximate date/month/year the SD card was purchased please?

Kind regards,
Millie
Nextbase Technical Support
 
Top