Hi,
You say that you purchased a GS63H but your screen shot of the version shows as a GS63D.
I'm not sure if the firmware is compatible...Hard to nearly impossible to find anything related to the GS63D on their Support Forum or web site.
The only info I can find is... >
http://forum.azdome.hk/thread-735-1-1.html
BUT, this only relates to the model with no GPS unit.
I cannot get to the GS63H (with GPS) page because el Google will not allow it.
AZDOME support is a tad "iffy" to say the least.
Their site hasn't been updated since 2018...so good luck there.
Why not send them an email?
> service @ azdome.hk
Why are you trying to update the dashcam?
Is it not functioning O.K.?
I couldn't get a response from AZDOME when I bought my 1st GS63H, so I contacted the eBay seller
& they sent me a replacement camera. No charge & no return of the faulty unit.
The dashcams are still available on eBay at a reasonable price.