Hello all!
I have a 4-channel setup in my car, consisting of 2x BlackVue 750 2CH's (front, left side and the other one is rear, right side, . I have some issues with _both_ camera's that I am unable to resolve because I dont know where to start looking.
The primary issue is that the camera's stop recording after some time
and when that happens do not come back online until I remove/reinsert
power. The funny thing is, both camera's stop functioning in about the
same time. They differ only a few seconds to a minute from each other
judging from the timestamp of the last recording
The issue seems to start when the camera is switching modes. eg from driving mode to parking mode or vice versa.
When this happens there are some other issues as well:
- I can connect to the camera over WiFI, I can retrieve a list of
recordings, but I cannot view recordings. I also cannot open "live
video". It returns an error.
- IF Cloud says its connected, but same as with over Wifi I can retrieve
a list of files, but not view any recordings nor live streaming.
- The reset button doesn't work when the camera is in this state. I
can press the button for seconds to minutes, nothing happens.
When I remove power and reinsert it +/- 1 minute later everything
works as expected for +/- 24 hours and the issue comes back again.
I have done the following:
- Reset settings
- Format SD card (using the reset/format button)
- Upgrade firmware using WiFi
My car is a Tesla Model S, so this is a bit different than any regular car regarding 12V power. The battery does not have to "start" the engine or anything.
Also, the 12V voltage level shouldn't drop that much because it is charged automatically from the high voltage battery. From the 12V perspective, there isn't really that much different driving vs parked. The battery is charged both when driving and when parked from the high voltage battery (as long as the HV pack has enough charge, but that is the case).
Because both camera's exhibit the exact same failure I am guessing that it is not the camera itself at fault, although I've read here that I shouldn't do upgrades over WiFi.
The camera's are hardwired to the car's 12V and do not use any battery pack accessories.
I have not heard back from the installer yet, but he has done lots of BlackVue installations in Tesla's
Does anybody recognize this issue and perhaps have a solution? Could this be due to the firmware upgrade by WiFi? Could I have the misfortune or having 2 faulty units? (they are installed same day, so probably same batch)
I have a 4-channel setup in my car, consisting of 2x BlackVue 750 2CH's (front, left side and the other one is rear, right side, . I have some issues with _both_ camera's that I am unable to resolve because I dont know where to start looking.
The primary issue is that the camera's stop recording after some time
and when that happens do not come back online until I remove/reinsert
power. The funny thing is, both camera's stop functioning in about the
same time. They differ only a few seconds to a minute from each other
judging from the timestamp of the last recording
The issue seems to start when the camera is switching modes. eg from driving mode to parking mode or vice versa.
When this happens there are some other issues as well:
- I can connect to the camera over WiFI, I can retrieve a list of
recordings, but I cannot view recordings. I also cannot open "live
video". It returns an error.
- IF Cloud says its connected, but same as with over Wifi I can retrieve
a list of files, but not view any recordings nor live streaming.
- The reset button doesn't work when the camera is in this state. I
can press the button for seconds to minutes, nothing happens.
When I remove power and reinsert it +/- 1 minute later everything
works as expected for +/- 24 hours and the issue comes back again.
I have done the following:
- Reset settings
- Format SD card (using the reset/format button)
- Upgrade firmware using WiFi
My car is a Tesla Model S, so this is a bit different than any regular car regarding 12V power. The battery does not have to "start" the engine or anything.
Also, the 12V voltage level shouldn't drop that much because it is charged automatically from the high voltage battery. From the 12V perspective, there isn't really that much different driving vs parked. The battery is charged both when driving and when parked from the high voltage battery (as long as the HV pack has enough charge, but that is the case).
Because both camera's exhibit the exact same failure I am guessing that it is not the camera itself at fault, although I've read here that I shouldn't do upgrades over WiFi.
The camera's are hardwired to the car's 12V and do not use any battery pack accessories.
I have not heard back from the installer yet, but he has done lots of BlackVue installations in Tesla's
Does anybody recognize this issue and perhaps have a solution? Could this be due to the firmware upgrade by WiFi? Could I have the misfortune or having 2 faulty units? (they are installed same day, so probably same batch)