Thinkware F750 with Rearview camera HELP!

Discussion in 'Multi-Channel Dash Cams' started by dxb494, Aug 9, 2016.

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  1. dxb494

    dxb494 New Member

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    I had my Thinkware F750 professionally installed two weeks ago. The quality is awesome.

    Yesterday I attached the rearview camera.

    The main camera announces that the rearview camera is attached and the system is restarting. The problem is it continues to do that over and over and never actually boots up .

    If I unplug the rear view everything is fine!


    What might be the problem?
     
  2. niko

    niko Well-Known Member Retailer

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    Does system allows to boot up ( get into the menu settings ), or when rear camera is connected and you powering up unit then it boots up and straight away restarts ?
     
  3. dxb494

    dxb494 New Member

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    Hi Niko

    It won't allow me to get into the MENU!
    It just keeps restarting,
     
  4. niko

    niko Well-Known Member Retailer

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    I saw similar thing few years ago on some other Korean 2ch system. If I remember there was two solutions:
    1. disconnect rear camera, boot up front camera only, then connect rear camera, go into menu settings and restore to factory default.
    2. upload firmware "update" to microsd card, connect both cameras, insert microsd into main unit, boot up unit, FW update will start.

    Maybe this may help F750 as well ?
     
  5. dxb494

    dxb494 New Member

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  6. dxb494

    dxb494 New Member

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    Thanks. I'll give #2 a try as I tried #1 but it would just keep restarting.
     
  7. niko

    niko Well-Known Member Retailer

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    If #2 will not work for you then I guess you can e-mail to your local distributor.
     
  8. dxb494

    dxb494 New Member

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  9. niko

    niko Well-Known Member Retailer

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    who have you bought it from ?
     
  10. dxb494

    dxb494 New Member

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    A retailer on Amazon
     
  11. niko

    niko Well-Known Member Retailer

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    Fulfilled by amazon ?
     
  12. dxb494

    dxb494 New Member

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    No...A company called Total Tech Outlet.
     
  13. niko

    niko Well-Known Member Retailer

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    Hope they can forward your concern to their supplier ( if they are official distributor ? ). Anyway, try #2 and see how it goes.
     
  14. dxb494

    dxb494 New Member

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    Will do...Thanks Niko
     
  15. Dee_82

    Dee_82 Active Member

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    what SD card are you using?
     
  16. dxb494

    dxb494 New Member

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    The 16GB that came with the camera.
     
  17. Dee_82

    Dee_82 Active Member

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    ok,, try this, power off the camera using the power button, then pull the power cable, remove SD card and download the firmware from here
    http://www.thinkware.com/Support/Download
    delete everything on the SD card and then copy the CONTENTs of the file you downloaded, you should have a F750-pkg.bin and two folders, settings and driveinfo on the SD card, put the SDcard in and plug in the rear camera, power on the device and let it install the update, see if that works
     
  18. dxb494

    dxb494 New Member

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    Thanks...I'll give that a try once my wife brings the car back :(
     
  19. niko

    niko Well-Known Member Retailer

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    Try to format memory card inside unit when only main unit works, then power off device, attach rear camera and power on again.
     
  20. dxb494

    dxb494 New Member

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    Hey ...

    I tried the above mentioned suggestions and still the system will restart over and over again. It is a never-ending restarting cycle until I unplug the rear-cam. :(
     

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