Hi everyone.
Two days ago I had a Thinkware F770 (2ch - front and rear) system installed into my car by Chameleon Direct here in the UK. The install was nice and clean and everything worked perfectly for the rest of that day while I was playing around with it and testing it, I was very happy with the quality and performance of it.
Yesterday it began to constantly restart itself while the engine is running. It boots up, then says "rear camera detected, system restarting" and you get the musical chime to indicate it's rebooting itself, and that continues forever.
I tried disconnecting the cable for the rear camera and that works - the front unit works fine when it's solo. And also if I let the front camera boot up with the rear cable disconnected and then plug the rear in after the front has booted it sometimes seems to work. I've had a couple of times when it's stayed on without going into the reboot loop, but it only stays like that until the next time the engine is turned off, then it goes back to constantly restarting when the engine comes back on.
It's on the latest firmware. When the cable is disconnected I can connect to the front unit via my iPhone fine, but when the cable is conencted and it's in the reboot loop I can't connect via phone or turn wifi on. I've checked the the cable for the rear unit is properly connected at both ends, there doesn't seem to be anything loose.
I've called Chameleon to make them aware and am waiting for them to call me back so obviously that's my first course of action, but I thought I'd post here because I Googled this issue and found this thread ( https://dashcamtalk.com/forum/threads/thinkware-f750-with-rearview-camera-help.20769/ ) from August 2016 with the same issue, albeit on an F750. Have posted there too but thought it was worth starting a thread in the F770 forum as well.
As I said, the system worked fine for about 24 hours after the install and during that time nothing was touched - no cables were moved at all, no memory card was changed, nothing was updated and no settings were changed, so I'm not sure what's happened.
Any help anyone can offer would be appreciated. Thanks for reading.
Two days ago I had a Thinkware F770 (2ch - front and rear) system installed into my car by Chameleon Direct here in the UK. The install was nice and clean and everything worked perfectly for the rest of that day while I was playing around with it and testing it, I was very happy with the quality and performance of it.
Yesterday it began to constantly restart itself while the engine is running. It boots up, then says "rear camera detected, system restarting" and you get the musical chime to indicate it's rebooting itself, and that continues forever.
I tried disconnecting the cable for the rear camera and that works - the front unit works fine when it's solo. And also if I let the front camera boot up with the rear cable disconnected and then plug the rear in after the front has booted it sometimes seems to work. I've had a couple of times when it's stayed on without going into the reboot loop, but it only stays like that until the next time the engine is turned off, then it goes back to constantly restarting when the engine comes back on.
It's on the latest firmware. When the cable is disconnected I can connect to the front unit via my iPhone fine, but when the cable is conencted and it's in the reboot loop I can't connect via phone or turn wifi on. I've checked the the cable for the rear unit is properly connected at both ends, there doesn't seem to be anything loose.
I've called Chameleon to make them aware and am waiting for them to call me back so obviously that's my first course of action, but I thought I'd post here because I Googled this issue and found this thread ( https://dashcamtalk.com/forum/threads/thinkware-f750-with-rearview-camera-help.20769/ ) from August 2016 with the same issue, albeit on an F750. Have posted there too but thought it was worth starting a thread in the F770 forum as well.
As I said, the system worked fine for about 24 hours after the install and during that time nothing was touched - no cables were moved at all, no memory card was changed, nothing was updated and no settings were changed, so I'm not sure what's happened.
Any help anyone can offer would be appreciated. Thanks for reading.