Caravanj
New Member
I have had several Nextbase dash cams over the years, & every one has performed flawlessly, including my latest one which is 322GW.
Yesterday I took delivery of a 552GW, which I bought purely because of the Alexa function as our home has a number of Alexa compatible smart devices & cameras.
Anyway, after charging it I switched it on & set up the usual dash cam features & then proceeded to set up the SOS function which I also had activated on my 322GW, however, when I got to the end of the process SOS wasn't activated & I was presented with " An internal error has occured. The Emergency SOS services cannot be activated" message.
The phone I'm using is a Samsung A23 5G running Android 12 so I've also tried setting up the 522GW on my older smartphone (which ran the 322GW) running Android 9 but the same error message happened.
Therefore I moved on to setting up the Alexa function but it takes anything up to an hour for the 522GW to be discovered & then when it's selected it fails to be connected.
I also tried the Alexa function when setting it up on my old smartphone & again the same thing happened.
So, at this point in time, I have a 522GW that's just a basic dash cam that does nothing more than the bottom of the range would do & as the faults are the same with two different phones on two different Android versions, I'm left thinking it has to be the 522GW that's faulty.
Yesterday I took delivery of a 552GW, which I bought purely because of the Alexa function as our home has a number of Alexa compatible smart devices & cameras.
Anyway, after charging it I switched it on & set up the usual dash cam features & then proceeded to set up the SOS function which I also had activated on my 322GW, however, when I got to the end of the process SOS wasn't activated & I was presented with " An internal error has occured. The Emergency SOS services cannot be activated" message.
The phone I'm using is a Samsung A23 5G running Android 12 so I've also tried setting up the 522GW on my older smartphone (which ran the 322GW) running Android 9 but the same error message happened.
Therefore I moved on to setting up the Alexa function but it takes anything up to an hour for the 522GW to be discovered & then when it's selected it fails to be connected.
I also tried the Alexa function when setting it up on my old smartphone & again the same thing happened.
So, at this point in time, I have a 522GW that's just a basic dash cam that does nothing more than the bottom of the range would do & as the faults are the same with two different phones on two different Android versions, I'm left thinking it has to be the 522GW that's faulty.