Hi all,
I am new hear and hope you can help me with my issue!
First I want to give you some datas about my setup.
My Phone:
-Huawei Mate 20X (EVR-L29)
-Android 10
My Dashcam:
-Thinkware U1000
-Firmware v1.00.15
My Location:
-Germany
My Problem:
I connected the dashcam with my phone, registred it just like the instructions and all functions are working. I can connect my phone via WiFi or Hotspot and the cloud features are perfectly supported. I connected the U1000 with a standalone hotspot, thats only in the car and only for the dashcam. I get a notification within 2 seconds when an impact is detected in parkingmode and it uploads automatically strong impact videos within 30 seconds for the front and back camera. Now to the only thing thats not working. I want to use the remote live view and it does not working.
I am starting the view and it sticks in an endless loop and says:
-Verzögerung bei der Verbindungsherstellung. Bitte warten...
-Delay in establishing connection. Please wait... (translated)
I reset the Dashcam and reinstall the Thinkware Cloud app and set it up again. No changes at all. I tried to live view with an another phone. I installed the Thinnware cloud app on a Iphone 11+ and all functions are working including the liveview. I can get the connection in under 10 seconds.
What can be the problem?
I am new hear and hope you can help me with my issue!
First I want to give you some datas about my setup.
My Phone:
-Huawei Mate 20X (EVR-L29)
-Android 10
My Dashcam:
-Thinkware U1000
-Firmware v1.00.15
My Location:
-Germany
My Problem:
I connected the dashcam with my phone, registred it just like the instructions and all functions are working. I can connect my phone via WiFi or Hotspot and the cloud features are perfectly supported. I connected the U1000 with a standalone hotspot, thats only in the car and only for the dashcam. I get a notification within 2 seconds when an impact is detected in parkingmode and it uploads automatically strong impact videos within 30 seconds for the front and back camera. Now to the only thing thats not working. I want to use the remote live view and it does not working.
I am starting the view and it sticks in an endless loop and says:
-Verzögerung bei der Verbindungsherstellung. Bitte warten...
-Delay in establishing connection. Please wait... (translated)
I reset the Dashcam and reinstall the Thinkware Cloud app and set it up again. No changes at all. I tried to live view with an another phone. I installed the Thinnware cloud app on a Iphone 11+ and all functions are working including the liveview. I can get the connection in under 10 seconds.
What can be the problem?