Unable to update F800 Pro firmware using SD card

[ainokea]

I recently purchased the F800 Pro 128GB SD (Samsung) and Cellink B combo from blackboxmycar.com. I setup my dashcam but I'm having issues upgrading the firmware. I tried to update it through the app but my LTE connection is not so good and the download does not complete.

I found the following 2 types of directions of updating but I was still unable to update it. If I format the card (using Mac) and install the 2 folders and the .bin file on the root directory I get a "format card" error when I power it on. Formatting the card just erased the data I previously had. So I installed the folders and .bin on the card that had existing data and when I powered it on I got a "memory card error, system restarting." When I removed the .bin file from the card it worked fine.

Any other suggestions greatly appreciated!

http://www.thinkware.com/Support/Faq?language=en&openFaqIdx=10

http://us.thinkware.com/main/frame....atetype=&search_writer=&search_sort=&cpage1=1

 

[TKSX]

Try formatting the SD card and download the file via the Thinkware for Mac app. Hopefully that will fix the issue.

 

[ainokea]

The only app I see for the Mac is the PC viewer. Is there somewhere else I should be looking?

 

[TKSX]

Yes, the PC Viewer (My apologies I should have been more clear)

 

[ainokea]

I don't see an option to download the firmware through the PC Viewer.

 

[ainokea]

I was able to upgrade my firmware by going to a location where I had better LTE reception.