Video Blurred on Right Side

RAGY

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Video Blurred on Right Side. Is it normal or a defect? Any suggestion to improved?

Remember switch to 1080p


 
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Dscheng

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Your cam len definitely having hardware problem. Your cam is AD or PI ? Send back your cam for warranty claim.
The right side is out of focus, quite blurry.
 
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RAGY

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It is PI from Qoo10.sg(G MARKET)
 

wozzzzza

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pretty average and blurry on right, is that the standard firmware or the hacked firmware? not that it makes any difference to the blur, just wondering.
 
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RAGY

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I am currently on standard firmware
 

Dscheng

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RAGY said:
It is PI from Qoo10.sg(G MARKET)
Oh.. i believe we brought from the same supplier. Lightning space, the guy called Kevin right? Send a example video link to him. Then wait for his instruction to ship back your camera back to korea. But you will have to bear the shipping to and fro. If possible, demand a new set from him. Good luck bro.
 
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RAGY

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His Reply was disappointing. If I dismantled and do something to it, warranty void, I will have bigger problem.

Hi

Have you tried to remove the lens as it is disassembled?

If not, please try ASAP.

Best Regards
Kevin
 

Dscheng

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RAGY said:
His Reply was disappointing. If I dismantled and do something to it, warranty void, I will have bigger problem.

Hi

Have you tried to remove the lens as it is disassembled?

If not, please try ASAP.

Best Regards
Kevin
He ask you to dismantle? For what? Talk to him again, just mention that you know nuts about electronic stuff. Hope he can honour your warranty. Worst to worst, leave a bad remark in his QOO10 sales thread haha.
 

unco

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I'm having this same issue with my DR550 too.
The right hand side is too blurry to read registration plates.
Seems like this may be a common issue if it's affecting more of these units.

I bought mine from a seller on Amazon.

 

wozzzzza

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well my entire picture goes blurry after it gets hot.
 

alexsoll

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well my entire picture goes blurry after it gets hot.
In this case, the heat are not to blame.
On the left is clearly the right soap.
100% required manual adjustment of the focusing
 

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Hi All, I got the same issue on my DR550.

I bought from qoo10 from GNestore a few months ago, i had tried to contact the seller and manufacturer for how to fix the problem or the procedure for send back for repairing since 6 Sept 2014, but the seller just said it would follow up with manufacturer (after ten days still no updates); and the manufacturer just ask me to contact the seller.. all are not helpful.

Never show me the procedure for repairing service.

I am disappointed about the after sale service.

Please help :(

 
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wozzzzza

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In this case, the heat are not to blame.
On the left is clearly the right soap.
100% required manual adjustment of the focusing
so you reckon I need to adjust focus manually when hot?
 

alexsoll

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vanc - what's the problem?

so you reckon I need to adjust focus manually when hot?
focus can be set up in 10-15 minutes after turning on
 

vanc

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Alexsoll, the right hand side of my video is blur, and the seller just keep saying waiting manufacturer reply, instead of telling me how to have the repair service.



vanc - what's the problem?


focus can be set up in 10-15 minutes after turning on
 

alexsoll

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vanc

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Alexsoll, if it is focusing problem, why only right side blur, instead of both sides? (Just want to clarify the root clause, not challenging you;))
Btw, could you mind to share the methd to adjust the focus? As i only found some articles which is not writen in english.


Easier and faster to adjust the focus yourself.
Then you will be pleasantly surprised at the quality. ;)
https://yadi.sk/i/IUwr_UJLXDhiV
https://yadi.sk/i/uZa6FydkXDhjC
 

alexsoll

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it's hard for me to explain it in English
 
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