Video not starting automatically

ColinJ

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The video recording doesn’t start automatically. I can get it to start by pressing the red button. Any thoughts? Model is Nextbase 312GW
 

Tony lovelock

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Dash Cam
Nextbase 422gw/Nextbase 212G & möbius C3 wide angle lens
This happened to me once on my 422gw as I use a 2 meter usb plug lead, but I just removed it and re plugged it back as I do daily and seems to be ok
 

NextBase Support

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Hi Colin,

What Firmware is your 312GW on please? And what SD card are you using?

Thanks,
Millie- Nextbase
 

Rip

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Same, interested to see how to fix this:

 

Rip

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I've just updated the firmware to NBDVR312GWA-R06.4 following the instructions, formatted the SD card and reverted to default settings.

And my memory card is a Lexar 300x 32GB Class 10

And still have the same problem.
 
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NextBase Support

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Hi Rip,

I'd recommend trying a different, Dash Cam compatible SD card. If you'd like to Direct Message me with your full name and address, I'll get an SD card sent out to you. This way we'll know whether that's the root cause of the issue.

Kind regards,
Millie
 
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Rip

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Hi Rip,

I'd recommend trying a different, Dash Cam compatible SD card. If you'd like to Direct Message me with your full name and address, I'll get an SD card sent out to you. This way we'll know whether that's the root cause of the issue.

Kind regards,
Millie

DM sent, thank you.
 
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