Videos and photos not opening

SergiuB

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I can't open my photos or videos, I tried with usb cable, on the phone and they don't open.How can I fix this?
 
Yes, I'm using an Android phone.
 
Yes, I'm using an Android phone.
The Yi camera produces video files of .MOV file type. I believe the Android operating system does not support the .MOV file type, so you should not expect it to open that type of file. Android does support the JPEG photo format, so I don't know about that issue with your phone.
If your phone has a microSD slot, try putting your card from the camera directly into the slot and reading the photos from the card.
I don't use any Android devices, so that's the extent of my knowledge. :)
 
I copied the videos to a laptop and they don't open.
 
I played other videos filmed with my Xiaomi Yi camera and they worked, every video I make now doesn't open.
 
Nothing....
I don't know why it does this now
 
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