I've just opened both A119S and both have the plastic holder.
So the "fixed" KIT holder sent by
@VIOFO-Support has been the bad plastic one, as the original one?!
Yes I would like to thank them as the communication was nice and the replacement under the warranty, as it should be, BUT I don't understand why they didn't send me the definitive SOLUTION, I mean in metal to avoid thermal dilatation, as it was my MAIN complain and all after the after sales escalation to be done?!
As I didn't know that it can be better I've lived with it, having the bad focus, all this time?
my mistake too.
If they have had, end of 2017 the metallic one, was logical to send the RIGHT metallic one ...but now it's too late complain probably. we are in 2020 and in EU the warranty is 2 years (finished for me mid-october 2019; but this case is more "vis-cashé" and it is unlimited in time, but who will take the time and energy to fight for 200eur for months and having the cost of 5 times more...)
The nice lesson for me and I'll probably not buy Viofo anymore , even if I've planed very seriously the 129 duo pro in next weeks or months latest.
Up to some of you the A119S or A119 v3 are still better in the night, the reason why I've wanted to keep , refix eventually the focus, and keep them some time more, giving the
@viofo the chance to fix all those issues with the 129 duo pro.
If the 129 duo pro will be fixed as it was the fix of my 2 A119S, no thanks; better to look something else probably.
And of course thank you
@gse to make it so clear to me!
cheers
1ST A119A (replacement holder in November 2017, original October 2017)
2ND A119S (october 2017)