Viofo Support Login...

[SWoMP]

I've been trying to login to my username on the Viofo support website but there new two-factor authentication says I must validate with a code they have sent me by email.
However, no emails with codes have arrived and I've tested the given email address and other emails are being delivered ok.
I raised a support request on their website and their "solution" was to tell me they'd set me up a new uset account for me to use.
I dont want to use that because:
a) I have a support thread running on my current user account; and
b) Whats to say I wont have exactly the same problem in 30 days time.
Anyone else having this problem?

 

[CaptureYourAction]

I haven't had any issue receiving my code.

 

[SWoMP]

I'm pleased to say this matter has now been resolved with Viofo support's help. Turns out my browser was filling in the User box with my username when what it really wanted was my registered email address. Form didn't reject a non-email address - just told me it had sent a code which probably went to some address made up from the my username. Its a common mistake but I would have expected that to have been caught before on a public support website...