Warning. Be careful about buying BlackVue products.

Discussion in 'BlackVue' started by Brian Whitfield, Sep 27, 2017.

  1. Brian Whitfield

    Brian Whitfield New Member

    Messages:
    13
    Likes Received:
    5
    Country:
    United States
    Be careful about buying BlackVue products. As documented in messages on the DR65S-2 subforum, the BlackVue products appear to be very unstable and their technical support is non-existent. I'm out over $400.00 for a dashcam system that worked somewhat for 2-weeks.
     
  2. michael007

    michael007 Member

    Messages:
    38
    Likes Received:
    15
    Country:
    Canada
    An employee of Blackvue posted today on their sub-forum here on dashcamtalk..... Your issue is that you purchased a defective unit from an un-authorized vendor.

    Plenty of authorized vendors are around that offer stellar support like Blackboxmycar. I see they tried to help you on another thread.

    Make a chargeback if your vendor isn't being supportive instead of slandering the manufacturer. It's specifically posted on Blackvue's website that only authorized vendors are supported.

    Credit card companies support chargebacks for units that are DOA.. Creating multiple threads and spamming the forum isn't the solution....
     
  3. Brian Whitfield

    Brian Whitfield New Member

    Messages:
    13
    Likes Received:
    5
    Country:
    United States
    Is isn't slander when you speak the truth. You don't know what you are talking about....
     
  4. michael007

    michael007 Member

    Messages:
    38
    Likes Received:
    15
    Country:
    Canada
    Dude, really?

    You wrote:
    If it worked for only two weeks, then it's a defective unit. Every company has quality control problems. If you knew it had a problem, you do something about it.

    Not deflect on others.
     
  5. DashcamDPR

    DashcamDPR Well-Known Member

    Messages:
    581
    Likes Received:
    291
    Country:
    United Kingdom
    Dash Cam:
    2x Mio Mivue 508, Autovox A118c
    "can't get any reaction from blackvue, so I'll attack anyone who does react"

    Not gonna fix the issue though is it
     
    michael007 and SawMaster like this.
  6. BlackboxMyCar

    BlackboxMyCar Active Member Retailer

    Messages:
    361
    Likes Received:
    163
    Location:
    Vancouver, BC.
    Country:
    Canada
    Dash Cam:
    Thinkware, BlackVue, BlackSys , LG Innotek, VIOFO,
    Even though you didn't purchase this from us, we might still be able to help you out as far as getting the unit repaired through BlackVue.
    To be honest the turnaround time if the unit has to be sent to Korea for repairs is a bit long but if you'd like to just get it working again it wouldn't be the worst idea.

    If you wanted to trade it in for a different brand/unit altogether we can also look into that.
    Feel free to email us at info@blackboxmycar.com (Attn: Justin) and I'll try to help you out however we can
     
  7. magistrfet

    magistrfet New Member

    Messages:
    12
    Likes Received:
    8
    Location:
    Eu/Ru/Kr
    Country:
    Korea, Republic Of
    Mmm but in fact, at last time blackvue got more high defective rate...i dont know its manufacturer problems or engineers problems but in last 2 years defective rate was growing up.

    Why i know this? Because i have contacts with official authorization dealer in korea and russia.
     
  8. Over60

    Over60 Member

    Messages:
    39
    Likes Received:
    4
    Location:
    Muskoka, Ontario
    Country:
    Canada
    Dash Cam:
    DR650S-2CH w/Power Magic Pro.
    My BlackVue 650S has worked flawlessly, except for over-sensitive motion detection. I bought it over a year ago.... Great quality video..!! No real issues other then a bad Magic Pro, which was replaced....

    +++ for BlackVue...!!
     
  9. vbx

    vbx Member

    Messages:
    231
    Likes Received:
    24
    Country:
    United States
    My experience was different. Blackvue sent me a brand new working unit when my DR500 couldn't even record a license plate clearly. I purchased the camera from their authorized seller on ebay.

    I now have a 650 with no issues. Planning to upgrade soon. Even though this one works just fine.

    Oh, I contacted blackvue directly on ebay. They just ask for a serial and who I got it from. They then sent me a new unit and I returned the defective one back to them.

    And the reason why Blackvue has a higher defective rate is due to it having a higher selling rate also. For every 100 blackvue unit sold, maybe 5 units of the competitors gets a sale.
     

Share This Page