- Mar 9, 2017
- Reaction score
- United Kingdom
- Dash Cam
- A119 Pro, Mio Mivue 508 for the work van
It looks like Costco also carries a Chinese knockoff of the blackvue.
Very impressive stat's, especially heat range up to 176°f although the best micro SD card will have likely cooked long before that.
Anyway, I'd never heard of the QVIA manufacturer. Customer satisfaction doesn't seem to be much different than blackvue.
Actually, in most countries the main legally enforceable warranty is with the retailer
should pick up shipping costs versus 'will' pick up shipping are very different things. My experience with shipping overseas is often finding out that you're lucky to ever even have it acknowledged that the recipient got the item.This is amazing. Warranty is not from a vendor but from manufacturer. If I buy washing machine from Lowes I dont expect Lowes to fix it but the manufacturer. Blackvue should pick up shipping cost.
"your disagreement is with the vendor you purchased from: OpenSky.com, not Blackvue". Michael007 -- Your response is complete BS! OpenSky.com didn't make the defective dashcam system. BlackVue did. OpenSky.com just sold it to me. Frankly, I don't know many, if any, people who verify a seller is an "approved vendor" before buying a product. That's ridiculous. BlackVue should stand by their products. When I buy a new coffee maker at Wal-Mart, I don't ask them to verify that they are authorized vendors first! They would get a great laugh out of that. As for Korean products, I've never owned a South Korean product that didn't fail early (LG, Samsung, BlackVue, etc). I'll go no-name Chinese next time.
"Blackvue survives, simply because it's the best thing going,"... Now that's depressing. So, none of the 100's of different dashcam models available last longer than 2-weeks and none of the manufacturers provide support. Wow...just wow....
Finally, my product is about 6-months old now. It first started failing at 2-weeks. I've tried multiple times to get support over the last 5 months now.
Brian, I don't know what country you'e in, but here in Australia, we have consumer protection laws that mean the VENDOR is responsible for warranty claims in the first instance, approved seller or not.
Manufacturers and distributors have procedures and regulations in place when they sell to a VENDOR.
Your "contract" in purchasing this device was with the store, not directly from Blackvue. If you are in Australia, the store cannot refuse to assist you with a warranty claim.... cannot demand you deal directly with the manufacturer instead of themselves, and must refund you the full purchase price if the item is proven to be defective.