Waterproof Case/Lens Ring for TCL SVC200 /Coleman Conquest Action Camera

Paul White

New Member
Joined
Sep 8, 2015
Messages
27
Reaction score
5
Country
Australia
I purchased a TCL SVC00 (also sold in the US as the Coleman Conquest CX7WP) from JooVuu in October 2014.

In June this year, the threaded yellow plastic lens retaining ring (which I assumed was glued in place) fell off the front of the waterproof cover while I was using it mounted on a camera pole on the back of my Weta Trimaran!

I contacted JooVuu (Ticket tracking ID: 2DH-EA7-D1MA) who initially said I should be able to get a replacement case under warranty but then told me that I couldn't. They were also unable to supply a replacement ring. So I tried to purchase a replacement waterproof case from them, and was told me they couldn't supply one either (despite having been selling them cheap a month earlier).

So now I have a working camera which I'm very happy with but I can't use it because I can't use the waterproof case.

I've also tried contacting TCL in China and Australia without any response - does anyone have a spare ring, spare case or a contact email at JooVuu or TCL who can help?
 

Attachments

  • 41q9ymLC36L._SY300_.jpg
    41q9ymLC36L._SY300_.jpg
    11.7 KB · Views: 5
Last edited:

jokiin

Well-Known Member
Manufacturer
Joined
Jan 27, 2013
Messages
52,480
Reaction score
30,320
Location
Sydney, Australia ~ Shenzhen, China
Country
Australia
Dash Cam
Too many ¯\_(ツ)_/¯
I would guess you didn't get anywhere with @JooVuu because they don't have the stock and I don't know that they still buy it in, might have to find a retailer in another country that sells them to try and get the parts
 
OP
Paul White

Paul White

New Member
Joined
Sep 8, 2015
Messages
27
Reaction score
5
Country
Australia
They're still selling the SVC200 on the website but not the newer SVC400.

I've tried contacting other vendors (e.g. Foxoffer) but haven't had a response.

It's also sold in the US as the Coleman Conquest CX7WP and I've tried contacting Coleman too.
 
Last edited:

billknow

Well-Known Member
Retailer
Joined
Jan 7, 2013
Messages
414
Reaction score
279
Location
China Shenzhen
Country
China
Dash Cam
Mini 0805, Mini 0806, A118/A118C, G1W-C
OP
Paul White

Paul White

New Member
Joined
Sep 8, 2015
Messages
27
Reaction score
5
Country
Australia

JooVuu

Well-Known Member
Manufacturer
Joined
Jun 6, 2013
Messages
1,013
Reaction score
960
Country
United Kingdom
Just responded to you @Paul White
Sorry for the delay again!
 
Thread starter Similar threads Forum Replies Date
D Wanted 2
Similar threads
Mobius Shielded Case
Top