Why does my A329S now cut off for no reason while driving?

[Triggerfish]

I swear, I don't know what the deal is with these new Dash Cams... seems like no matter what brand I have, there's nothing but problems. I have a Blackvue Elite 9 that doesn't want to record the rear camera, another Elite 9 that just constantly reboots, and now my VIOFO just shuts off randomly while driving. Once I notice it, I can tap/hold the left most button and re-boot it. I haven't had much time to get into the menu... but WTF is going on here?

 

[VIOFO-Support]

I swear, I don't know what the deal is with these new Dash Cams... seems like no matter what brand I have, there's nothing but problems. I have a Blackvue Elite 9 that doesn't want to record the rear camera, another Elite 9 that just constantly reboots, and now my VIOFO just shuts off randomly while driving. Once I notice it, I can tap/hold the left most button and re-boot it. I haven't had much time to get into the menu... but WTF is going on here?

How do you power the camera? Please use the original car charger included to supply power from your cigarette lighter directly to test. If the issue still persists, please submit a ticket here for further help:

Submit a ticket

support.viofo.com

 

[jsmith]

I swear, I don't know what the deal is with these new Dash Cams... seems like no matter what brand I have, there's nothing but problems. I have a Blackvue Elite 9 that doesn't want to record the rear camera, another Elite 9 that just constantly reboots, and now my VIOFO just shuts off randomly while driving. Once I notice it, I can tap/hold the left most button and re-boot it. I haven't had much time to get into the menu... but WTF is going on here?

@Triggerfish @VIOFO-Support

Given the number of problems you're encountering with other products, it is likely your cameras are being improperly installed.

1. Are you self installing or having a professional install your dashcams?

2. How are your dashcams being powered? 12V Cigarette Lighter or Hardwire Kit?

3. What Brand Memory Cards are being used. It is ALWAYS RECOMMENDED to use the Brand Specific memory card and not 3rd party memory cards. Third Party Memory Cards can suffer from incompatibility issues and cause issues such as:

A. Skipped Video
B: Failure to Records
C: Camera Reboots if there are card errors

And So Forth.