wifi disconnect

sfowler

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Jan 2, 2020
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chicago
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I am trying to connect to the dashcam to change a setting and when I use the wifi within 5 seconds it disconnects after it connects. This happens all the time on my iphone 7plus. I have an android lg g4 and then tried and it connected and stayed connected. I was happy until it got an update and now it does the same thing the iphone does. It disconnects after 5 sec....

what can i do to fix this.....?

Thanks
 
Strange - shouldn't be the case. Can you try putting your phone in airplane mode with Wifi on? Or, if you are using an Android phone, to turn off the Smart Network Switch (the setting that disables Wifi connection if it is not a true Internet Wifi connection).
 
Try a firmware reflash by visiting here: https://ca.thinkware.com/support/download/

If you have another phone, see if the same symptoms happen.

If not, you may want to contact whoever you purchased from for warranty support.
 
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