YI 4k+ action camera live streaming

abdallah

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Joined
Feb 9, 2019
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Israel
hi all,
i bought YI 4k+ action camera in order to live stream for facebook. but im facing an issue that i cannot solve it. while i fill the requirements in the app in order to generate the barcode (that i have to read it by the camera) and press "start live" it shows me a message "failed to get cover image upload url". and it stops here. it doesnt generate for me the barcode so i cant start the live streaming.
anyone knows how i can solve this ?
please please i need your help !
the attach a screen shot for the message !
 

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