Your questions answered.

Discussion in 'Nextbase' started by SimulatorSam, Mar 15, 2017.

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How do you prefer to contact a company to handle warranty related issues?

  1. Telephone

  2. Email

  3. WebChat

  4. Social Media

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  1. SimulatorSam

    SimulatorSam New Member

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    Country:
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    I'm going to buy a Nextbase 312GW dashcam soon, and have been looking around for any good SD cards. I found an SD card on PC World and was wondering on people's opinions/experience. It's called the INTEGRAL UltimaPro microSDHC Card.

    As far as I can tell it looks fine, comparing to the 312GW manual (page 6), it's MicroSDHC, Class 10, 32GB... :)

    Anyone else had an Integral SD Card before? The company sounds alright after looking at their website.
     
  2. NextBase Tiffany

    NextBase Tiffany New Member Manufacturer

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    Location:
    Caerphilly
    Country:
    United Kingdom
    Dash Cam:
    Too many
    Hello,

    I would like to start a thread for any questions that some of you may have that haven't been answered in previous posts or even just for clarification.

    Fire away :D
     
  3. Tony lovelock

    Tony lovelock New Member

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    Country:
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    Dash Cam:
    Nextbase 412gw & möbius C3 wide angle lens
    Why wasn't the nextbase 412GW model come with a much brighter led light to say when it's recording/charging as it's only visible in dark situations, on a clear light day it's almost impossible to see the led light Perhaps on the next model make it more visible but place in the bottom right corner? Just an idea
     
  4. jokiin

    jokiin Well-Known Member Manufacturer

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    Location:
    Shenzhen, China - Sydney, Australia
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    Dash Cam:
    Too many ¯\_(ツ)_/¯
    Challenge is you make them bright enough for day use they're overly bright for night use, not bright enough is an annoyance, too bright is a distraction
     
    NextBase Tiffany likes this.
  5. Tony lovelock

    Tony lovelock New Member

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    Country:
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    Dash Cam:
    Nextbase 412gw & möbius C3 wide angle lens
    Yes I agree that there is a fine balance as pointed out in your response. I've got also got a transcend DP220 (as a backup) and I think that's just about right (the led brightness) day & night... if nextbase could do that then that would be awesome!
     
  6. NextBase Tiffany

    NextBase Tiffany New Member Manufacturer

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    Location:
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    Dash Cam:
    Too many
    Yes Tony, as Jokiin has said, it is difficult to find a balance between day and night use.

    We are always improving/developing however so your feedback is great.
     
  7. NextBase Tiffany

    NextBase Tiffany New Member Manufacturer

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    Location:
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    I have attached a link to a compatible SD card, we use this one to test our models.

    https://www.amazon.co.uk/gp/B013UDL5RU

    The 312GW can now hold up to 128Gb with the latest firmware update.

    The latest version can be found here https://www.nextbase.co.uk/help-and-support/in-car-cameras-series/

    If you need any assistance please call in on 02920 866 429 or email us on support@nextbase.co.uk we're happy to talk you through an update.
     
  8. Tony lovelock

    Tony lovelock New Member

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    Country:
    United Kingdom
    Dash Cam:
    Nextbase 412gw & möbius C3 wide angle lens
    That's great news. I also own the 402g but updated it to the 412GW. The 402g is around 14 months old and has already had a new battery fitted (warranty) but in the last few months it has failed again. Are they easy to replace? As it is a decent dash cam back up!
     
  9. Tony lovelock

    Tony lovelock New Member

    Messages:
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    Country:
    United Kingdom
    Dash Cam:
    Nextbase 412gw & möbius C3 wide angle lens
    With a latest firmware update my 412gw can I also add an 128gb micro sd card? Would be ideal for myself working in a van all day and doing long distance travelling to various sites on s daily basis
     
  10. NextBase Tiffany

    NextBase Tiffany New Member Manufacturer

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    Location:
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    I agree Tony, it certainly would be a great improvement to allow 128Gb cards.

    The latest update makes the 412GW compatible with SDXC cards; after successful testing on 64Gb SD cards with firmware version R9.5 we are in the process of testing 128Gb cards.
     
  11. Tony lovelock

    Tony lovelock New Member

    Messages:
    27
    Likes Received:
    3
    Country:
    United Kingdom
    Dash Cam:
    Nextbase 412gw & möbius C3 wide angle lens
    Looking forward to hearing the results!
     

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