It seems like you are continuing this for the sake of continuing an argument. You chose not only the most expensive option to return the camera to us (you could have sent everything by signed for large letter for about £1.90 or signed for small parcel for about £3.50) but also did not head our advise on using the free return service for UK customers at
www.joovuu.com/returns. Whilst we go above and beyond for our customers nothing we do seems to satisfy you which I'm sorry about but we have to draw the line at what you are asking.
This is going around in circles and it seems a full refund is.not satisfactory to you. We operate a transparent operation and as such if you want to take this further the can by calling Citizens Advice Bureau or Trading Standards Stockport and telling them everything...
Including the part where we refunded you the full amount. We devised our returns policy with trading standards when we started back in 2013 who cleared it.
We wish you all the luck and best in the future.
Kind regards,