R_dogg_
New Member
Hi all, I’m new to the forum, I’ve raised a support query with nextbase, however heard nothing back, it’s been over a week.
It all started a couple of weeks ago when the dashcam stopped charging. My dashcam appears to be ok though as charges when it’s connected directly to the 12v car charger, however, when the dash mount is connected it stops charging which is weird.
I’ve ruled out the charging cable as I replaced this with a genuine one but have the same issue.
I’ve narrowed it down to the actual click&go pro mount (gps version) PN: NBDVRS2PMGPS as the dashcam stopped charging the moment this was attached and started again once this was removed. How annoying, this is meant to be a good mount compared to the standard non powered version. I’ve only had the dashcam for about a year.
Has anyone else faced this issue? What was the solution? Do I need to fork out for another click and go mount?
Any help appreciated. thank you
It all started a couple of weeks ago when the dashcam stopped charging. My dashcam appears to be ok though as charges when it’s connected directly to the 12v car charger, however, when the dash mount is connected it stops charging which is weird.
I’ve ruled out the charging cable as I replaced this with a genuine one but have the same issue.
I’ve narrowed it down to the actual click&go pro mount (gps version) PN: NBDVRS2PMGPS as the dashcam stopped charging the moment this was attached and started again once this was removed. How annoying, this is meant to be a good mount compared to the standard non powered version. I’ve only had the dashcam for about a year.
Has anyone else faced this issue? What was the solution? Do I need to fork out for another click and go mount?
Any help appreciated. thank you