A229 Pro - Inconsistent color

[SndChsr]

Howdy folks,

It seems that my A229 Pro (dual), professionally installed and hardwired for parking recording has inconsistent colors. The hue switches from green to purple and back. It's like the varying lighting conditions (sunny vs shady) keep throwing the color temperature off.
Is anybody else experiencing this? Is this a known issue?

Thanks in advance!

 

[taaatooo]

I have the same problem in A229 Pro 1-CH.

 

[SndChsr]

I have the same problem in A229 Pro 1-CH.

At least now I know it's not only me! Thanks for letting me know.

 

[donburi]

I have the exact same symptoms.
Let's wait for Viofo to update and hope the white balance issue is resolved.

 

[Panzer Platform]

Is anybody else experiencing this? Is this a known issue?

I have the same problem in A229 Pro 1-CH.

To get the best help please include a screenshot from your cellphone showing;
1.) The current installed firmware for both the front & rear camera.
2.) The version of the APP
See attached screenshots for example.
Current official firmware is here;
https://viofo.com/content/99-viofo-a229-pro-dash-cam-support/#Firmware

If you made any changes in camera settings please include those, (EV, Bitrate, etc.)
Please include test footage from both front & rear cameras showing the malfunction uploaded to YouTube for easy viewing, along with the raw files uploaded to Google Drive folder, or similar.
Once you get all that done tag @viofo & @VIOFO-Support and @Nigel in your post.
-Chuck

 

[SndChsr]

To get the best help please include a screenshot from your cellphone showing;
1.) The current installed firmware for both the front & rear camera.
2.) The version of the APP
See attached screenshots for example.
Current official firmware is here;
https://viofo.com/content/99-viofo-a229-pro-dash-cam-support/#Firmware

If you made any changes in camera settings please include those, (EV, Bitrate, etc.)
Please include test footage from both front & rear cameras showing the malfunction uploaded to YouTube for easy viewing, along with the raw files uploaded to Google Drive folder, or similar.
Once you get all that done tag @viofo & @VIOFO-Support and @Nigel in your post.
-Chuck

Thanks so much Chuck. I'll get to it this weekend. Your help is much appreciated!