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Just in case our forum viewers wonder why this thread has been silent for some time... that's because I have been communicating offline with the support team on this issue. And after almost a month's constant dialogue back and forth, with heaps of "try this, try that" and my 10 cents' worth of...

Looks like the lock button did not come back to its position (remember: you have to push the lock button - see my diagram earlier - to release the dashcam in the first place, right?). See if you can inspect that little click inside the tube (after pulling the dashcam out first, of course) and...

See if this helps...

If it is just been powered up, wait a few more seconds before the sensor starts to work. If you have just turned on/off the audio, also give a few more seconds to let it settle before triggering it again. Better to conduct this trials with the voice announcement on - so that you know the action...

Here are the results of my testing... 1. Install the Viewer 1.08 from the firmware 1.006 (BlackVue\Application\Viewer for Windows\BlackVueSetup v1.08.exe). 2. Copy the NF files (together with the other .gps, .thm, .3gf, .mp4 files of course) to a local directory on the Windows PC. 3. Run the...

By the way BlackVue has just released a new version 1.10 viewer today. https://www.blackvue.com/downloads/#1460710341282-9908ffd9-a309 It didn't help with my issue anyway.

Yeah, I was trying to search for this 1.08 from BlackVue download site but couldn't see where it is hiding. Will ask their tech support if they can shoot me one. Meanwhile I will just have to use the legacy 2.58 viewer, although it won't allow me to edit the latest firmware (v1.006) setting on...

Bought and installed DR650S-1CH a fortnight ago. Have to say I am impressed with the video quality. I have the following hiccups with the BlackVue Viewer 1.09 though: Operating system: Windows 7, and Windows 10 (on two separate PC) Dashcam firmware: 1.006 Trying to view the video files on the...