innovv c3

I bought 2 Innovv C3 cameras for my motorcycle about a year ago. Well after some recording issues I just noticed (lines and weird artifacts in the device), I swapped them around; memory cards and the second unit works fine on both lenses. After taking the problematic one apart, i found a...

I can't get my computer to 'find' my C3. I have tried hooking it up when ON and nothing. I have tried hooking it up when OFF, then turning it on and nothing. AM I missing something obvious? Anyone have any suggestions? Thanks