Have these been rectified through the Firmware updates?Downsides:
- The HDR recordings are way less usable than before on the A129duo or the A119 before that. I switched to regular video, which also creates no more performance and heating issues. It's only against the deep sun where the image becomes very dark overall.
- Audio is of less quality compared to before. I'm using it in a convertible roadster, and the A229 shows a very unstable gain control (volume dropping to about zero and coming back occasionally and very random). It is also way more sensitive to wind noise. That sensitivity seem to have increased just recently, taking very loud blows at outside city speeds. I assume some protective cover came loose on the inside. The external mix I bought as an add on, it is not that good of a quality as advertised, basically creating the same audio as the internal mic, also having the same gain issue.
- It comes with one CPL only, which creates different image color balance and exposures for back and front camera.
- The video resolution is somewhat uncommon. FinalCutPro does not handle it as a standard format, so it needs manual adjustments to every clip imported to the video projects.
- It won't recognize firmware updates on the card, for some strange reason. Updated once to 1.2 something but now it won't accept a v1.3 firmware loaded from Viofo website.
Did you update the latest firmware to test if it helps? Please reset the camera via R hole and Default Settings after updating successfully.Screen failure (black screen); not sure if anyone else is the same.
But the recording function is normal.
Did you update the latest firmware to test if it helps? Please reset the camera via R hole and Default Settings after updating successfully.
I cannot send you a PM successfully. The firmware can be updated without the camera screen, you can refer to this blog steps by step: https://www.viofo.com/blogs/viofo-c...news/viofo-firmware-update-guide-step-by-stepIt's no use, the screen is already black and can't display anything.
Did you update the latest firmware to test if it helps? Please reset the camera via R hole and Default Settings after updating successfully.
@viofo @VIOFO-SupportI cannot send you a PM successfully. The firmware can be updated without the camera screen, you can refer to this blog steps by step: https://www.viofo.com/blogs/viofo-c...news/viofo-firmware-update-guide-step-by-step
If you cannot update successfully, would you mind submitting a ticket here to get further help?
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Submit a ticket
support.viofo.com
It’s not a firmware issue; the screen is already defective, but it can still record normally.I cannot send you a PM successfully. The firmware can be updated without the camera screen, you can refer to this blog steps by step: https://www.viofo.com/blogs/viofo-c...news/viofo-firmware-update-guide-step-by-step
If you cannot update successfully, would you mind submitting a ticket here to get further help?
![]()
Submit a ticket
support.viofo.com
Updating firmware can solve this kind of problem in most occasions, you may have a try first. If the problem still persists, you can submit a ticket to claim warranty with our customer support.It’s not a firmware issue; the screen is already defective, but it can still record normally.