A321S screen glitches problem

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snejky

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Hello,
I have a question about screen glitches on the A321S.(see the picture) I've only had the camera abouit a three months, and this problem is becoming more and more frequent.

I'm surprised that it's not mentioned anywhere here, because there are a number of users on Reddit who are dealing with this issue on their 329 cameras. I have two friends in my city who are dealing with exactly the same thing.

Sometimes the glitch disappears after restarting, and sometimes it doesn't. Sometimes it resolves itself.
If the glitch remained even after restarting, removing the card did not help either.
The camera is not and has never been directly on the windshield. It is fairly well protected from the sun, attached behind the mirror on plastic.
It doesn't matter whether it's hot in the car or not.
I have the latest firmware.
I have a Viofo card.
After updating, I always reset to factory settings. (Tried several times.)

Another thing that bothers me is that the parking mode sometimes turns itself off. I mean that the setting switches to disabled by itself.
I am very disappointed with how this premium product, which costs a lot of money, behaves.

Does this happen to anyone else here on the forum? Will Viofo release a software update?

THANKS
20250829_204344.webp
 
I have not seen that, but I have only had my A329S for about 2 weeks. My first thought would be
to download the firmware again, like for the first time, and then install the fresh download into the
A329S. Unfortunately it sounds like you might have already done that, and more.

Viofo offers a good warranty and awesome customer support, and they monitor these forums, just
mention their user name: @VIOFO-Support and they will often respond directly.

Or you could reach out to them through the contact page on their website...
https://www.viofo.com/pages/contact

Or submit a ticket for technical support/assistance...
https://support.viofo.com/support/t...0.1349053206.1721178368-1444957744.1721178368

Good luck, please follow up with any new information!
 
I can’t advise re the screen issue, though I do think I’ve seen a similar example, just can’t remember if it was a 329 or the 229 Pro….

Re the disabled parking mode: What mode do you have set, Hybrid? I presume you’re hardwired in..? HK4 or HK6? Has it been happening after all the power-downs, resets, card removals etc that you’ve been doing..? @Vortex Radar has recently reported that PM gets disabled when he’s removed the camera i.e powered off when using the HK6…..Just wondering if this is a similar issue, in conjunction with what else you have going on…..
 
Last edited:
The camera is on a Hardwire HK4. I use hybrid parking mode LBPR > Impact. I never remove the camera from its mount; I'm not afraid of it being stolen.
 
But have you noticed if the disabled parking mode is happening randomly or possibly after shut downs of the camera, that’s what I was wondering…?
 
It happens once every few days. HK4 never turns off the camera because I have LBPR recording set to only 2 hours and the car runs every day. (new car, battery with battery low status push notifications)

Today it happened between trips. I have the camera's voice prompts turned on, so I can hear if the camera say "recording in parking mode," but instead it just turns off (typical shutdown sound). When I look at the settings after turning it on, I see parking mode disabled.

I don't think I had this problem at the beginning, and it worked reliably. It should be noted that at the beginning I had a slightly older firmware, which was current at the time.
 
snejky said:
Hello,
I have a question about screen glitches on the A321S.(see the picture) I've only had the camera abouit a three months, and this problem is becoming more and more frequent.

I'm surprised that it's not mentioned anywhere here, because there are a number of users on Reddit who are dealing with this issue on their 329 cameras. I have two friends in my city who are dealing with exactly the same thing.

Sometimes the glitch disappears after restarting, and sometimes it doesn't. Sometimes it resolves itself.
If the glitch remained even after restarting, removing the card did not help either.
The camera is not and has never been directly on the windshield. It is fairly well protected from the sun, attached behind the mirror on plastic.
It doesn't matter whether it's hot in the car or not.
I have the latest firmware.
I have a Viofo card.
After updating, I always reset to factory settings. (Tried several times.)

Another thing that bothers me is that the parking mode sometimes turns itself off. I mean that the setting switches to disabled by itself.
I am very disappointed with how this premium product, which costs a lot of money, behaves.

Does this happen to anyone else here on the forum? Will Viofo release a software update?

THANKS
View attachment 84467
Click to expand...

Submit a support ticket.
A hard reset might fix it but better to talk to viofo

@viofo
 
Viofo responded very quickly to the ticket and sent a link to the new firmware. (not published on the website) I'll let you know in a few days. Thanks, everyone!
 
snejky said:
Another thing that bothers me is that the parking mode sometimes turns itself off. I mean that the setting switches to disabled by itself.
Click to expand...
I had this with the firmware: FWA329TC_V1.1_250710
The parking mode could turn off spontaneously. Several times the A329TC could switch to the parking mode and back,
and then when the ignition was turned off, the DVR turned off.
When I went into the application settings, the parking mode was turned off there. This happened several times during the use of this firmware.
After switching to the firmware: FWA329S_V1.2_250708, the parking mode stopped turning off spontaneously.
 
snejky said:
Hello,
I have a question about screen glitches on the A321S.(see the picture) I've only had the camera abouit a three months, and this problem is becoming more and more frequent.

I'm surprised that it's not mentioned anywhere here, because there are a number of users on Reddit who are dealing with this issue on their 329 cameras. I have two friends in my city who are dealing with exactly the same thing.

Sometimes the glitch disappears after restarting, and sometimes it doesn't. Sometimes it resolves itself.
If the glitch remained even after restarting, removing the card did not help either.
The camera is not and has never been directly on the windshield. It is fairly well protected from the sun, attached behind the mirror on plastic.
It doesn't matter whether it's hot in the car or not.
I have the latest firmware.
I have a Viofo card.
After updating, I always reset to factory settings. (Tried several times.)

Another thing that bothers me is that the parking mode sometimes turns itself off. I mean that the setting switches to disabled by itself.
I am very disappointed with how this premium product, which costs a lot of money, behaves.

Does this happen to anyone else here on the forum? Will Viofo release a software update?

THANKS
View attachment 84467
Click to expand...
Please update this firmware to test if it helps: https://drive.google.com/file/d/19yMuYELcdZaepybKiV4OXKkRN3O_sHTe/view?usp=drive_link
The firmware version shall be A329S_V1.3_250819 after updating successfully.
 
No problems have occurred since the upgrade. It should be noted that the hot weather has ended here and autumn is beginning. Things are looking good, assuming that the previous problems were not caused by high temperatures.
 
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