lexusu1000
New Member
Hi All, I am trying to update the speedcam version on the U1000 but having downloaded the smartguidepoint.dx2 file from the Thinkware web site I am unable to open/unzip the file which according to the Thinkware instructions I should do before then placing it in the drive info folder. I am using a Mac computer but also tried to do it on a Windows PC same response unable to open file. I have been in touch with Thinkware support who were not much help advising me to put the still zipped file into the drive info folder, I did to no avail, it did not update the camera. Basically I think I need to unzip the file before placing it in the drive info file, that is what it says in their written instructions despite their technical support telling me to do otherwise. Am I right?? If so how can I open this smartguidepoint.dx2 file. Any help would be gratefully appreciated. Thanks Tony