My first Nextbase dashcam. Installed OK, and looking good, but date not changing. I set it up indoors at first in window to ensure GPS picked up, and date set. Now installed in car. GPS icon appears to flash for a while, then becomes steady. However, date stuck on earlier date. Tried to update it via MyNextbase app (which connects OK) but when I try to change date it says I can't as it's already sync'd (I think that was the message). Any ideas please?
Date not changing
- Thread starter pastyman
- Start date
dashcamateur
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- Nextbase 322GW
I believe that with the 322GW, the GPS receiver is not contained in the camera body, but is instead contained in the magnetic mount that sticks to the windscreen.
That being so, in order for your 322GW to be able to reliably read the GPS data from that receiver, the magnetic connector on the mount needs to mate properly with the camera, and the connector's electrical contacts need to be clean.
Ensure no debris or tarnishing is blocking the connector (check the mount side AND the camera side of connector). Then seat the connector firmly into the receptacle on the camera body.
Update this thread if that doesn't solve the problem.
That being so, in order for your 322GW to be able to reliably read the GPS data from that receiver, the magnetic connector on the mount needs to mate properly with the camera, and the connector's electrical contacts need to be clean.
Ensure no debris or tarnishing is blocking the connector (check the mount side AND the camera side of connector). Then seat the connector firmly into the receptacle on the camera body.
Update this thread if that doesn't solve the problem.
- Joined
- Mar 22, 2017
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Hello,
Have you tried changing the Time Zone on the camera to ensure it's on the correct zone please?
Is the 322GW on firmware version R23.7 please?
1) Turn the Dash Cam on
2) Ensure it is not recording (by pressing the red circle if required)
3) Go into Settings (the button in the top left)
4) Go into Setup settings
5) Scroll across to ‘System Info’
6) Look at the Firmware number RXX.XX.
If so, and the GPS mount is attached, please can you show us some photos of the issue and we can advise further? Thanks!
Kind regards,
Millie
Nextbase Technical Support
Have you tried changing the Time Zone on the camera to ensure it's on the correct zone please?
Is the 322GW on firmware version R23.7 please?
1) Turn the Dash Cam on
2) Ensure it is not recording (by pressing the red circle if required)
3) Go into Settings (the button in the top left)
4) Go into Setup settings
5) Scroll across to ‘System Info’
6) Look at the Firmware number RXX.XX.
If so, and the GPS mount is attached, please can you show us some photos of the issue and we can advise further? Thanks!
Kind regards,
Millie
Nextbase Technical Support
Hi, Many thanks for the reply. F/W is R23.7. I checked all the settings, and although the Date said automatic, the Time said manual. I changed Time to automatic and it conformed that time would be picked up from GPS. Recordings now look fine with correct date & time, and GPS stamps on recordings look good too. I shall see if it adjusts time tomorrow (clocks go forward).
Thanks again.
- Joined
- Mar 22, 2017
- Messages
- 2,062
- Reaction score
- 595
- Location
- Caerphilly
- Country
- United Kingdom
- Dash Cam
- Nextbase
Hi,
Thanks for your feedback, it's great to hear that you've found the right setting and resolved the issue. It should have updated itself to the correct time when the clocks adjusted. If you need any further help, just shout!
Kind regards,
Millie
Nextbase Technical Support
Thanks for your feedback, it's great to hear that you've found the right setting and resolved the issue. It should have updated itself to the correct time when the clocks adjusted. If you need any further help, just shout!
Kind regards,
Millie
Nextbase Technical Support