Elite 9 CONSTANT resetting problem! So frustrating

Triggerfish

Triggerfish

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I have an Elite 9 and even decided to pay for cloud service, but this thing is a resetting MESS of a dash cam! I have tried multiple power cords, power sources, etc., and sometimes it will run OK but it always ends up resetting. Sometimes it just boots up and just continuously re-boots over and over and over.

Today I tried some troubleshooting and it booted up and started recording, but as soon as I plugged in the rear camera the Elite 9 went into a reset loop again. It does not appear to like the rear camera being plugged in, but it WILL reset over and over without it!

Has anyone else had this problem? For $500 plus and paying for cloud services, I'm about ready to scream. This thing has also left me without camera coverage while driving which is unacceptable.
 
It sounds like you may have an SD card issue. That can cause resetting and boot loop issues.
You've possibly got an incompatible SD card or a failing SD card.

Try using the supplied BlackVue SD card (although it's usually a small 64GB one as standard).
That will determine if it's your camera or the SD card.

That is what BlackVue support would ask you to do
Once you've determined that, you can look to do a warranty exchange.
 
Dan-UK1415 said:
It sounds like you may have an SD card issue. That can cause resetting and boot loop issues.
You've possibly got an incompatible SD card or a failing SD card.

Try using the supplied BlackVue SD card (although it's usually a small 64GB one as standard).
That will determine if it's your camera or the SD card.

That is what BlackVue support would ask you to do
Once you've determined that, you can look to do a warranty exchange.
Click to expand...
I am using a brand new VIOFO 512gb card, which is made to take this kind of thing.

These cards are $140, would really be interesting to think this is the problem... but I'l try another card and keep fighting this thing
 
The card you have may be a good card, but not fully compatible with BlackVue.
Different manufacturer have different compatibility requirements, which is why they make their own cards too.
The smaller the capacity the card, the better the compatibility is.
512GB is the maximum approved card size for the BlackVue, so using a different brand card with such a high capacity risks the most comparability issues.

Manufacturers do give recommendations for compatible third party cards, but these also vary depending on storage size
For example a SanDisk Endurance may be fully compatible with one storage size option, but only partially compatible or not compatible with higher capacity card using the same brand and model card.
 
See other threads;

F

Thread 'SD card problems'

Hey all. Bought an SD card SanDisk High Endurance 100MBs Micro SDXC Card with Adapter 512GB

After looking to see which would be compatible with the elite 9 this came out as ok. I have only had the card a few weeks and it has stated to not recognise it. I’d say after a few days I will get in the car and it says ‘no SD card restarting’ it will then get stuck in a loop doing this until I remove the SD card and reinsert it and all is good again for another few days. I have tried reformatting the card but same issue.
Any ideas ? Thanks in advance

Dan-UK1415

Thread 'SD Card Recommendations?'

With the DR970X Plus now needing upto 60MB/s write speed in Extreme mode for the front camera (plus whatever the write speed is for the rear)?
As well as increasing official capacity from 256GB to 512GB - what would the recommended SD Cards be for the DR970X Plus?

Most 'endurance' (24/7 write) SD cards usually max out at 40MB/s write speed, with the WD Purple offering 60MB/s write speed.
Blackvue currently don't offer their own 512GB SD Card, despite their dashcam being advertised as now compatible with it.

So what would people recommend is the best suited card for constant recording...
 
Beside the default Blackvue 64GB microSD that comes with the package, I have tried the following (from Amazon) with Elite 9 and working fine:

MMOMENT microSD 256GB U3 V30 A1 (P/N: A1V30256GB)
LEXAR microSD 1TB U3 V30 A2 (P/N: LMSPLAY001T-BNNNU)

Seems like A1 is sufficient.

Thanks
 
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