LTE Module Help

[mentadent]

Does anyone have suggestions on how to fix my E360 LTE module? The activation fails.

I am on GiffGaff in the UK. I have tried manually entering the settings given from the network, and auto, and both fail.

I have got the latest firmware updates.

It worked once a couple of months ago. The SIM card is confirmed active in a phone.

 

[TonyM]

Sorry I don't know what to suggest. I'm using Smarty in my LT01 and it just worked, after activating it in a phone.

Did you update to the latest E360 firmware? The release firmware did not support the LT01.

 

[Jeff_Vantrue]

Can you send me a picture to show the 4G lTE Module. We would like to check if all the lihgts are on. Can you send me the log file? Please go to app's "About" page, tap the "About" text at the top five times or more, and a pop-up will appear for sharing the log. Please send me the app's log file so our engineers can analyze and fix the issue.

 

[mentadent]

Sent.

 

[mentadent]

Thanks @Jeff_Vantrue, as you said it was me plugging the camera directly into power without the GPS mount that caused the problem.