Power issues

Akumahito

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So I recently upgraded to a 229, but I'm having power issues I never had before with the 129...

Occasionally within the first minute or two of being powered on the unit powers itself down and doesn't make any chime sounds (but it doesn't power down every drive)... I power it back up and it stays powered without fail for entire drives.... 10 minutes or 2 hours... just within the first minute or so does it go down (if it does at all)

Additionally if I turn the WiFi on it almost immediately powers itself down... unless I can get connected to the WiFi before it does... then it stays powered on... If I stop recording and then power the wifi up it usually stays on long enough to connect...

I've upgraded firmware and am running a Viofo branded SD ... Car has no power issues at the outlet itself after several metered tests and running other gadgets
 
Use the included 12V car charger. A lot of built in USB ports don't supply enough power.
Yep, Came to the same realization on my drive home, and swapped over.....

I'm usually much better with tech than this..... The USB C plug alone usually clues me in that things are using more power than a standard USB item...
 
Welcome to the forum Akumahito.
Using a build in USB plug, or if the plug type are the same the power from another old system, but these 2 can som cause grief like you discovered.

If you like to have your in dash 12 V socket free for other stuff, you can hardwire, this also allow you to do parking guard if you should feel like that.
If you do not want to do parking guard but just want your in dash socket free, and no wire clutter, you can buy a loose 12 V plug, and wire that into a ACC fuse, then you can use the provided power source and have as little wires dangling as possible.
If you do that just be aware the 12 V plugs can slide apart under the dash, so making sure they can not do that with zip ties or a little duct tape, and you should be good to go.
 
Yep, Came to the same realization on my drive home, and swapped over.....

I'm usually much better with tech than this..... The USB C plug alone usually clues me in that things are using more power than a standard USB item...

Has this issue happened after your started using the included 12V car charger?

I am facing this issue even while using the cigarette lighter charger that came with A229 Pro. 1 out of probably 5-8 times, camera would turn itself off on its own within a minute (often times, without any audible indication).

It never happened when in 1 channel mode, only when I had all 3 cameras plugged in.

SD card is SanDisk 256GB MAX Endurance. Everything else (cigarette lighter charger, cables etc.) are Viofo ones.

Firmware:
Front: V1.2_240227
Rear: V1.0_231207
 
Has this issue happened after your started using the included 12V car charger?

I am facing this issue even while using the cigarette lighter charger that came with A229 Pro. 1 out of probably 5-8 times, camera would turn itself off on its own within a minute (often times, without any audible indication).

It never happened when in 1 channel mode, only when I had all 3 cameras plugged in.

SD card is SanDisk 256GB MAX Endurance. Everything else (cigarette lighter charger, cables etc.) are Viofo ones.

Firmware:
Front: V1.2_240227
Rear: V1.0_231207
I never had 3 cams, mine was powering down when I'd enable WiFi.... it was only plugged into a USB outlet though. My car at the time was a 2014 Explorer and so that USB was low power.

Switching to the cigarette lighter was kind of a non starter as that vehicle never powered down the cigarette lighter when parked. I had a regular electrical outlet on the center console, intended for 2nd row passengers.... I plugged into that and worked fine

This week I've moved up to a 2021 Explorer (courtesy of a kind soul who plowed into my 2014...). The "new" 2021 cigarette lighter seems to only stay powered about 15 minutes after parking

... How old is your cigarette adapter? Perhaps its going bad...
 
Sorry to hear about the accident. Hope no one was injured.

I also had the exact same symptoms you described in your first post. Initially, I was testing the camera inside my house with a 65W mobile charger (using an USB type A to type C cable). Like you mentioned, it would turn off randomly within a minute. When it runs, it had no problem running for 3-4 hours continuously. Camera also used to turn off when enabling wifi. I thought it was an SD card issue (was using Samsung PRO Endurance 256 GB), and got the Sandisk one. Still had issues. Then came across this post, and tried the cigarette lighter. Now, I feel the frequency of random power offs have reduced, but unfortunately still occurs.

The cigarette adapter is kind of old (car is from 2016). I will try to find out if there is a way to check if the cigarette adapter is starting to go bad.
 
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