Power Issues

[touretteboy65]

Recently purchased an A229 Plus and initially installed it via hardwire using a dedicated battery line to a constant fuse. Although the hardwire kit included a voltage protection unit (11.8), it drained the vehicle's battery too low while in parking mode to start the vehicle (2019 Toyota Highlander). I purchased a second hardwire kit from Viofo with an adjustable voltage protection unit (HK 4), wiring it to an accessory, constant, and ground. All connections are solid. Here's the issue: the camera shuts on and off constantly, will not stay on for any reasonable amount of time. I have removed the camera from the Toyota and tested it in a second vehicle; it works without issue. I have relocated the connections several times to different fuses within the fuse block, still experiencing the same results. We have resorted to using the included USB power cord and it seems to be working fine, but I'd much rather have it hardwired, especially to take advantage of the camera's parking mode function. Any help would much appreciated! Thanks.

 

[Nigel]

Here's the issue: the camera shuts on and off constantly, will not stay on for any reasonable amount of time.

Is that when driving, or only when parked?

If the switched input is on, then the camera should not shut down whatever the voltage.
If the switched input is off, then the camera will shutdown on low voltage, but should not start up again.
So the conclusion is that your switched input is constantly shutting on and off!

 

[CaptureYourAction]

Maybe the crimp in the hardwire kit red wire/fuse tap is loose?

 

[touretteboy65]

I've checked the wiring, however, did not inspect the crimp ends to ensure it was done properly by the manufacturer. Thanks for the suggestion, I'll check it out later and advise. 👍

 

[touretteboy65]

Is that when driving, or only when parked?

If the switched input is on, then the camera should not shut down whatever the voltage.
If the switched input is off, then the camera will shutdown on low voltage, but should not start up again.
So the conclusion is that your switched input is constantly shutting on and off!

Occurs both while parked and driving. I'll check the setting. Thank you for the suggestion.

 

[touretteboy65]

Is that when driving, or only when parked?

If the switched input is on, then the camera should not shut down whatever the voltage.
If the switched input is off, then the camera will shutdown on low voltage, but should not start up again.
So the conclusion is that your switched input is constantly shutting on and off!

Of what setting should I program the camera to ensure it is set correctly? Thanks.

 

[lufa6977]

Did you use Trunk Door for constant power, Power Outlet #1 for switched power, and the remaining lead to a good ground?

Is correct fuse tap being used?

In the car, are you powering via the GPS or the dash cam. If the GPS, move to dash cam side and power that way.

 

[CaptureYourAction]

I've checked the wiring, however, did not inspect the crimp ends to ensure it was done properly by the manufacturer. Thanks for the suggestion, I'll check it out later and advise. 👍

I'd check to make sure the taps are securely in the fuse box as well.

 

[lufa6977]

I'd check to make sure the taps are securely in the fuse box as well.

That is a good point. I had some fuse taps, not sure if they came from VIOFO or BBMC but, while they were the correct fuse tap, they had a manufacturer defect where some of the moulding was too large to let the tap set completely in the holder. I caught it during installation on my Outback but the Highlander fuse box may be a little more forgiving than my fuse box.

 

[touretteboy65]

I've used a voltage reader once the fuse taps were installed and I'm getting a good reading. Even though it's indicating power, could they still not be seated correctly and cause issue? They seem snug.

 

[touretteboy65]

Did you use Trunk Door for constant power, Power Outlet #1 for switched power, and the remaining lead to a good ground?

Is correct fuse tap being used?

In the car, are you powering via the GPS or the dash cam. If the GPS, move to dash cam side and power that way.

For constant, I'm using P/W R/R (20A), accessory Tail (10A). Thanks.

 

[touretteboy65]

For constant, I'm using P/W R/R (20A), accessory Tail (10A). Thanks.

Moved constant to door back (10A), accessory to P/Outlet #1. Unit seems to be operating properly. Not to jinx myself, but you may have won the internet for today! Thanks!

 

[lufa6977]

Moved constant to door back (10A), accessory to P/Outlet #1. Unit seems to be operating properly. Not to jinx myself, but you may have won the internet for today! Thanks!

You tossed me for a loop there briefly, you quoted yourself and i had to look several times to get what was going on. 🙂

Those positions have worked for others. The doors/windows often have security/safety/window position features that pulse through them. I know that when looking at the EU sketch for the Highlander, the Tail has the below on it. Weird going on's and always best to find the circuit that has only one purpose.

 

[touretteboy65]

You tossed me for a loop there briefly, you quoted yourself and i had to look several times to get what was going on. 🙂

Those positions have worked for others. The doors/windows often have security/safety/window position features that pulse through them. I know that when looking at the EU sketch for the Highlander, the Tail has the below on it. Weird going on's and always best to find the circuit that has only one purpose.

View attachment 77432

Still acting up. Camera operates while the vehicle is on, it's not shutting on and off as it was before. The parking mode is not coming on when the vehicle is shut off. I pulled the fuse that I assumed was the rear hatch, but it opened without the fuse in, so it fooled me. Not sure which fuse controls the rear hatch. So from what I'm understanding, I need to find a constant fuse with only one function that will be appropriate to use? I turned the voltage protection for the hardware kit all the way down to its lowest setting to see if that was the case, but the parking mode still won't operate. Advice?

 

[lufa6977]

Do you have the any delay for the parking mode to start? Check in Settings of the dash cam.

Have you enabled Voice Notifications to hear the camera go into parking mode?

The Back Door may have some other circuits on it, but, I know others that have used it without any issues. Since you are getting the proper power on and power off, I would next look at parking mode settings.

 

[touretteboy65]

Do you have the any delay for the parking mode to start? Check in Settings of the dash cam.

Have you enabled Voice Notifications to hear the camera go into parking mode?

The Back Door may have some other circuits on it, but, I know others that have used it without any issues. Since you are getting the proper power on and power off, I would next look at parking mode settings.


View attachment 77435

So this thing is driving me batty. Parking mode will not come on, whether it's set at Off or 90 seconds. If I open the door and close it with the engine off, the camera will come on for several seconds and shut down. Voltage protection set at 12.4.

 

[lufa6977]

So this thing is driving me batty. Parking mode will not come on, whether it's set at Off or 90 seconds. If I open the door and close it with the engine off, the camera will come on for several seconds and shut down. Voltage protection set at 12.4.

Have you checked the parking video folder? The camera can be set to have no LED's lit during parking mode as I recall. If you have voice notifications turned on, you should hear the camera announce it is in parking mode.

You can try doing a reset of all camera settings via the app and the Settings menu. Also could do a reset with a toothpick at the side hole marked reset.

 

[touretteboy65]

So this thing is driving me batty. Parking mode will not come on, whether it's set at Off or 90 seconds. If I open the door and close it with the engine off, the camera will come on for several seconds and shut down. Voltage protection set at 12.4.

Have you checked the parking video folder? The camera can be set to have no LED's lit during parking mode as I recall. If you have voice notifications turned on, you should hear the camera announce it is in parking mode.

You can try doing a reset of all camera settings via the app and the Settings menu. Also could do a reset with a toothpick at the side hole marked reset.



View attachment 77437

LED lights are set to be on, as are the voice notifications. My thinking is what you mentioned earlier with weird going on's.
I'm going to try to locate a fuse with a single purpose for constant on within the interior fuse block, I don't want to have to go into the engine bay for it. Thanks again. 👍

 

[touretteboy65]

LED lights are set to be on, as are the voice notifications. My thinking is what you mentioned earlier with weird going on's.
I'm going to try to locate a fuse with a single purpose for constant on within the interior fuse block, I don't want to have to go into the engine bay for it. Thanks again. 👍

Crazy thing is, I installed three others into my vehicle and my kids' vehicles and they're working flawlessly.