Rear Facing Camera Issue

The_Tripzter

New Member
Joined
Feb 28, 2021
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Location
Delaware
Country
United States
Dash Cam
Thinkware U1000/DOD F500LHD/LS430W Street Guardian SGZC12SG
Hello,

Recently mounted a Thinkware U1000 Dash Cam with rear facing camera. There seems to be a defect with the rear camera. It seems the image sensor was not seated properly in the housing and the sensor captures the curvature of the lens housing leaving a purple hue on the top right and left side of image. It's as if the masking was not removed. Has anyone else seen this?

vlcsnap-2021-02-27-17h13m04s897.png

I have reached out to Thinkware and BBMC for assistance.
 
Last edited:
That do indeed look a bit fishy in those upper corners, at forst i was like " well it night be part of the window frame ) but from what you can see below thats not the case i think.
 
Never seen that before on any TW model but i agree that isn't right. Contact the supplier and get the Rear Cam exchanged.
 
Hello,

Thinkware Support has agreed to exchange camera.
 
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