Recording issues

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LAT42

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Good evening all, long time lurker and first poster. Purchased the A229 Pro (single channel) and installed today (intially via the car charger).

Firmware updated to the latest available, reset camera after from the advice here and also formatted memory card (SanDisk 256gb Extreme). Recordings set for 3 minutes.

On my journey this evening I am missing a lot of footage.
The only time I stopped was 17.24-18.23 and again at 18.32-18.38. Some clips are only a minute long then resumes recording 14 mins later.

Any advice I would be grateful.
 

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LAT42 said:
Good evening all, long time lurker and first poster. Purchased the A229 Pro (single channel) and installed today (intially via the car charger).

Firmware updated to the latest available, reset camera after from the advice here and also formatted memory card (SanDisk 256gb Extreme). Recordings set for 3 minutes.

On my journey this evening I am missing a lot of footage.
The only time I stopped was 17.24-18.23 and again at 18.32-18.38. Some clips are only a minute long then resumes recording 14 mins later.

Any advice I would be grateful.
Click to expand...
Welcome to the forum.
The first thing that comes to mind is loss of power.

A common problem is the cigarette lighter adapter has been bumped or the cable is under strain eg hanging from the dashcam.

something to start with.
Cheers
 
* I did notice the device flashing red on occasions on the recording LED, just read that’s when it isn’t recording.
 
Are you using the original cable and charger?
 
LAT42 said:
* I did notice the device flashing red on occasions on the recording LED, just read that’s when it isn’t recording.
Click to expand...
Another suggestion the memory card.
First though Check if the files are in the parking folder.

Was the memory card purchased through a reputable seller?

Format the card to Exfat using a computer then format it in the dash cam.

I am assuming you're using the Viofo USB converter.
 
LateralNW said:
Another suggestion the memory card.
First though Check if the files are in the parking folder.

Was the memory card purchased through a reputable seller?

Format the card to Exfat using a computer then format it in the dash cam.

I am assuming you're using the Viofo USB converter.
Click to expand...
Thank you for your help, yes all files on the main folder and nothing in the others.
Memory card was direct from Amazon UK (not third party). My assumption is the memory card is good but there is some form of fault within the device that it is missing recordings, hence why not saving and the flashing LED on Rec icon.

Memory card was exfat via laptop and then formatted again in the VIOFO device. All the saved files play perfectly.
 
LAT42 said:
Good evening all, long time lurker and first poster. Purchased the A229 Pro (single channel) and installed today (intially via the car charger).

Firmware updated to the latest available, reset camera after from the advice here and also formatted memory card (SanDisk 256gb Extreme). Recordings set for 3 minutes.

On my journey this evening I am missing a lot of footage.
The only time I stopped was 17.24-18.23 and again at 18.32-18.38. Some clips are only a minute long then resumes recording 14 mins later.

Any advice I would be grateful.
Click to expand...
Try resetting all settings to factory settings again and without changing them, see how the recording goes.
Perhaps you have motion recording set, so there are not enough video files.
 
LAT42 said:
Memory card was direct from Amazon UK
Click to expand...
If it's from the manufacturer and not a reseller you should be fine.

I guess it is always possible it's a faulty unit but I haven't seen this problem reported on this site.

Format the card with the sd csrd recommended program.
www.sdcard.org

SD Memory Card Formatter for Windows Download | SD Association

www.sdcard.org www.sdcard.org

The last suggestion is the factory reset on your dash cam eg press the reset button.

If none of that helped create a ticket with Viofo support.viofo.com
 
thank you all, i’ll follow the above advice and report back with fingers crossed
 
Check your A229pro's date retuen to 2022/01/01 before it connects to the GPS . I have same issue. At first, I think some recording period disappear.
Finally, I sloved the issue remove the EMI tape from RTC battery.
 
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