VSGCowboy
Member
- Joined
- Jul 13, 2018
- Messages
- 67
- Reaction score
- 40
- Country
- United States
- Dash Cam
- Thinkware F800 Pro
Hi guys, here is a reply from BlackVue. I think they made an obvious typo when referring to 12 degrees C, but nonetheless, they are aware of the issue.
Noman (BlackVue)
Jul 11, 23:14 PDT
Hello VSGCowboy
It is true that we are working on the scenario to overcome the exceeded temperature shut down issue. The threshold is not set very low but is adequate to the operating level of all electronic devices.
The issue is when the car is parked under sunlight during day time, with the camera running, the temperature inside the car reaches about 65 degree Celicus which makes the inside temperature of dashcam more than 12 degree celcius, a temperature inimical to any electronic device.
We took into consideration that an outside temperature of 30 degree Celcius is normal and users cannot avoid parking the car under sun, for this reason we are devising a strategy to lower the processing of dashcam during parking mode. Lower processing could help in less heat generation.
Hope it answers your query.
Let us know if you have any further questions.
Best Regards
BlackVue Support Team
That being said, I have purchased one that is scheduled to be installed Tuesday the 17th. At this point I am seriously considering changing to a different dashcam. I have chatted online with several retailers, and one of them recommended the F800 Pro to survive the scorching southern heat in parking mode.
Any thoughts guys?
Thanks!
Noman (BlackVue)
Jul 11, 23:14 PDT
Hello VSGCowboy
It is true that we are working on the scenario to overcome the exceeded temperature shut down issue. The threshold is not set very low but is adequate to the operating level of all electronic devices.
The issue is when the car is parked under sunlight during day time, with the camera running, the temperature inside the car reaches about 65 degree Celicus which makes the inside temperature of dashcam more than 12 degree celcius, a temperature inimical to any electronic device.
We took into consideration that an outside temperature of 30 degree Celcius is normal and users cannot avoid parking the car under sun, for this reason we are devising a strategy to lower the processing of dashcam during parking mode. Lower processing could help in less heat generation.
Hope it answers your query.
Let us know if you have any further questions.
Best Regards
BlackVue Support Team
That being said, I have purchased one that is scheduled to be installed Tuesday the 17th. At this point I am seriously considering changing to a different dashcam. I have chatted online with several retailers, and one of them recommended the F800 Pro to survive the scorching southern heat in parking mode.
Any thoughts guys?
Thanks!