I have been reading the customer feedback on Amazon.com. What I am about to relate to you may or may not be true, but I have seen it complained of more than once.
We have seen, in the dash cam market, the "real deal" and fakes. Some fakes are soooo bad, all you get is a shell, with no electronics in it. Others are a knock-off by a different Chinese company. The knock-off, if you pursue the chain, gets mostly "1" reviews, while the one you want gets mostly "5" reviews.
Here is the symptom mentioned. You select, based on positive reviews, a dash cam by "XYZ". You see "by XYZ" in your shopping cart. When you click to complete your order, you get a screen showing your order, but, instead of "XYZ", you see "ABC". (Names fictional for illustration) You immediately check out "ABC" and find they send "1" rated junk.
IMMEDIATELY contact Amazon customer service by phone or by chat. Tell them what happened. Ask them either to change your order so you get the correct vendor's item, or cancel the order. DON'T WAIT! Some of these guys have immediate order filling. Your order may be filled in minutes. DON'T say, "Oh well." and hope for the best. TAKE ACTION!
Also, while you have Amazon in chat mode, ask them why they are letting this happen.
We have seen, in the dash cam market, the "real deal" and fakes. Some fakes are soooo bad, all you get is a shell, with no electronics in it. Others are a knock-off by a different Chinese company. The knock-off, if you pursue the chain, gets mostly "1" reviews, while the one you want gets mostly "5" reviews.
Here is the symptom mentioned. You select, based on positive reviews, a dash cam by "XYZ". You see "by XYZ" in your shopping cart. When you click to complete your order, you get a screen showing your order, but, instead of "XYZ", you see "ABC". (Names fictional for illustration) You immediately check out "ABC" and find they send "1" rated junk.
IMMEDIATELY contact Amazon customer service by phone or by chat. Tell them what happened. Ask them either to change your order so you get the correct vendor's item, or cancel the order. DON'T WAIT! Some of these guys have immediate order filling. Your order may be filled in minutes. DON'T say, "Oh well." and hope for the best. TAKE ACTION!
Also, while you have Amazon in chat mode, ask them why they are letting this happen.