Shadow on image

Demag

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Jun 7, 2017
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I recently noticed a shadow in the middle of the video playback on my pc. The dashcam is only 2 months old, I thought it was dirt on the windscreen so cleaned it but the shadow was still there, I also checked the dashcam lens but that is clean. I can only think there is something inside the lens but I don't know. I have sent a message to the Amazon seller to let him know.

The camera still works great apart from this small shadow.
 
Can you show a short daytime video?
 
Any small chips in your windshield in front of the lens?
Try taking some video outside the car to eliminate the windshield as a factor.
 
Ok its late here now but will try it out of the car tomorrow.
How do I attach a video?
 
Or post to YouTube. You can press power or menu while recording and it will take a snapshot (you'll see a camera icon and hear a shutter sound). that should show what you're talking about and will be easy to post here.
 
Have you viewed the footage on a different device to be sure the shadow isn't on the pc monitor?

I thought the same a while ago viewing footage on my TV (via usb stick) but realised I have very slight screen-burn as the TV is now 5 years old, caused by the sockets on the rear getting warm when used if the shape of the "burn" is anything to go by!
 
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