Hi,
I've bought Transcend DrivePro 220 6 weeks ago.
Everything was perfect until few days ago when the picture on the display froze while I was driving... actually it wasn't just a display - it was the whole unit.
The only solution to restart was reset (hole) as even power button didn't work.
When that helped and I was able to run dash cam again.. the picture was very bad - everything I recorded had massive noise.. and then randomly normal for half a second.. and noise again.
Restarting, factory reset, running without sd nor cable plugged in did not help.
Settings screen looked okay though.
I decided I will drain the battery (keep it "ON" all the time) and check again - that helped and picture was as before.
But today it happened again almost the same - display froze, all I could do was to reset the unit (hole) but all I had when I was trying to turn on was logo for less then half a second and then black screen.
Pressing emergency button don't make any sound now, can't open any settings. I can only turn it on (black screen) and off.
When I plug it to the computer I can see normal screen that it's connected (and I have access to the files)... but that's all.
Is my camera dead?
Is there some kind of way to install the same firmware without getting to the settings (which I can't do it)?
... or should I just ask Amazon for refund?
I like this dashcam and was happy until the problems occurred.
Thank you in advance for help
Michal
I've bought Transcend DrivePro 220 6 weeks ago.
Everything was perfect until few days ago when the picture on the display froze while I was driving... actually it wasn't just a display - it was the whole unit.
The only solution to restart was reset (hole) as even power button didn't work.
When that helped and I was able to run dash cam again.. the picture was very bad - everything I recorded had massive noise.. and then randomly normal for half a second.. and noise again.
Restarting, factory reset, running without sd nor cable plugged in did not help.
Settings screen looked okay though.
I decided I will drain the battery (keep it "ON" all the time) and check again - that helped and picture was as before.
But today it happened again almost the same - display froze, all I could do was to reset the unit (hole) but all I had when I was trying to turn on was logo for less then half a second and then black screen.
Pressing emergency button don't make any sound now, can't open any settings. I can only turn it on (black screen) and off.
When I plug it to the computer I can see normal screen that it's connected (and I have access to the files)... but that's all.
Is my camera dead?
Is there some kind of way to install the same firmware without getting to the settings (which I can't do it)?
... or should I just ask Amazon for refund?
I like this dashcam and was happy until the problems occurred.
Thank you in advance for help
Michal
