Unable to connect to Viofo App

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Pecon4

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I've just changed my car and completed installing the camera. I have been trying to connect to the app on my phone without success. It just gives me a message "unable to connect". I had no issues in my last car, an Ioniq 5, but this one, the Tucson PHEV doesn't want to know. The only difference is that the Tucson has a wireless connection for Android Auto which the Ioniq 5 did not, not sure if this has anything to do with it. When I try to connect to Viofo I'm asked to enter the code but unlike before nothing happens. Any guidance would be appreciated.
 
Pecon4 said:
I've just changed my car and completed installing the camera. I have been trying to connect to the app on my phone without success. It just gives me a message "unable to connect". I had no issues in my last car, an Ioniq 5, but this one, the Tucson PHEV doesn't want to know. The only difference is that the Tucson has a wireless connection for Android Auto which the Ioniq 5 did not, not sure if this has anything to do with it. When I try to connect to Viofo I'm asked to enter the code but unlike before nothing happens. Any guidance would be appreciated.
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Please disable the Android Aauto and then try to connect your phone to the camera wifi again. There may be interference from the Android Auto and your phone will be connected to it in prior.
 
I've tried disconnecting Android Auto but when I do and try to connect to the Viofo network I now get a message telling me that Android Auto is switched off and to reconnect through the car when safe to do so. It almost seems as though Viofo now requires AA to be connected.
 
Pecon4 said:
I've tried disconnecting Android Auto but when I do and try to connect to the Viofo network I now get a message telling me that Android Auto is switched off and to reconnect through the car when safe to do so. It almost seems as though Viofo now requires AA to be connected.
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It is may be just a reminder from your Android Auto. It is not related to the wifi connection. You can ignore it and try to connect your phone to the camera wifi.
 
Many thanks for your help with this. Disconnecting Android Auto proved to be more difficult than expected as it constantly tried to reconnect. I got there in the end and managed to connect the app.
 
Pecon4 said:
Many thanks for your help with this. Disconnecting Android Auto proved to be more difficult than expected as it constantly tried to reconnect. I got there in the end and managed to connect the app.
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Is it possible to use both? Or can you now not use Android Auto? I'd not head of problems on Android before this...

If you were using Apple CarPlay then I would suggest turning off the Bluetooth on your phone while using the dashcam wifi, then turn the Bluetooth on again when finished, which would prevent the Apple CarPlay from trying to connect the wifi, so although there is an issue, it is really not a problem.
 
No, it seems that I cannot use both at the same time. I have to shut Android Auto down before I can connect to the Viofo app much as you describe with Apple CarPlay.
 
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