Up Button Not Responding

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yawut

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Joined
Mar 6, 2015
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Location
Portland, OR
Country
United States
Dash Cam
Mini 0806
I received an 0806 a couple days ago, made some adjustments in the settings menu and went for a short test drive. Video quality was great, GPS locked fine, but the Collision Warning message was constantly going off so I tried going into the menu again to see about adjusting or turning it off, but the Up button isn't responding at all.

I tried resetting by holding the power button for 20 seconds and was even able to install a firmware update, but the Up button still doesn't work.

I've already reached out to JooVuu for a replacement, but was hoping to avoid that hassle if at all possible. Any chance someone can offer some insight?
 
How are you trying to go to menu?
Pressing Up button once doesn't go there.
You have to press and hold it for few seconds and then it'll go to menu settings.
 
Yes, quick press turns the mic off and on while long press activates the menu. Neither works.

The button hardware clicks when pressed otherwise it acts as if it's not hooked up to anything.
 
Hmmm... if quick press works, long press also should work.
If it's not hooked up to anything, even quick press won't work.
 
Whether it's a quick or long press it does not work.
 
I see.
What about when you go to playback mode (long press down button) and scroll through the clips?
Does the up button work there?
 
yawut said:
I've already reached out to JooVuu for a replacement, but was hoping to avoid that hassle if at all possible. Any chance someone can offer some insight?
Click to expand...
Unless you are going to take it apart, I doubt you will be able to sort it. You are not the first with a button issue but I haven't heard an explanation yet, the pcb buttons seem to be good quality ones on my unit, not sure about the plastic in front that you actually touch.

If you did take it apart you could press the actual switch on the pcb rather than using plastic button in front of it, that might show where the issue is but I'm not sure there is a good chance of fixing it so it might be better just to get it replaced. You should get permission before taking it apart otherwise your warrantee is at risk.
 
Sunny said:
I see.
What about when you go to playback mode (long press down button) and scroll through the clips?
Does the up button work there?
Click to expand...
No, the up button doesn't work there either.

Nigel said:
Unless you are going to take it apart, I doubt you will be able to sort it. You are not the first with a button issue but I haven't heard an explanation yet, the pcb buttons seem to be good quality ones on my unit, not sure about the plastic in front that you actually touch.

If you did take it apart you could press the actual switch on the pcb rather than using plastic button in front of it, that might show where the issue is but I'm not sure there is a good chance of fixing it so it might be better just to get it replaced. You should get permission before taking it apart otherwise your warrantee is at risk.
Click to expand...
Yeah, I won't be opening it up- don't want to interfere with the warranty. My hope was that there would be some software trickery/full reset that could be done, but this is really seeming more like a hardware issue despite the button moving freely and giving a functional click when depressed all the way,

I tried searching for button issues, but what I could find was minimal- most seem to be around the GPS not working or poor picture quality, but that all seems fine on my unit.
 
yawut said:
No, the up button doesn't work there either.


Yeah, I won't be opening it up- don't want to interfere with the warranty. My hope was that there would be some software trickery/full reset that could be done, but this is really seeming more like a hardware issue despite the button moving freely and giving a functional click when depressed all the way,

I tried searching for button issues, but what I could find was minimal- most seem to be around the GPS not working or poor picture quality, but that all seems fine on my unit.
Click to expand...
It sounds like not responding button.Joovuu is starting to stop supplying Mini0806 .
Cameras sent back to China will be blocked outside the China customs.
Pls contact our Uk side www.joovuu.com/contact2 for solution
 
I had some trouble getting a response from your support in a reasonable amount of time so I cracked it open and repaired it myself.

For what it's worth, the problem was a poor soldering connection where the button meets the PCB. The camera otherwise works great.
 
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