Vantrue app issues?

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RayJ

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Anyone else having issues logging into the app? I just upgraded my phone, copied everything from the old phone over, tried to log into Vantrue Connected, keep getting OPERATION FAILED and HTTP 500 ERROR. Tried resetting password via the app link, get the code via email, input code into app, and nothing happens! Figured lets unistall app and reinstall. Play Store showing only one app now, just named Vantrue. Installed that, same thing. Reset password via website, still same app issue. Just got the E1Pro to test and cant even connect it to the app! Of course it is Chinese New Year so probably wont get any email reply for a bit.
 
RayJ said:
Anyone else having issues logging into the app? I just upgraded my phone, copied everything from the old phone over, tried to log into Vantrue Connected, keep getting OPERATION FAILED and HTTP 500 ERROR. Tried resetting password via the app link, get the code via email, input code into app, and nothing happens! Figured lets unistall app and reinstall. Play Store showing only one app now, just named Vantrue. Installed that, same thing. Reset password via website, still same app issue. Just got the E1Pro to test and cant even connect it to the app! Of course it is Chinese New Year so probably wont get any email reply for a bit.
Click to expand...
Hi Ray, we have merged the Vantrue apps into one. The Vantrue Connected app is no longer in use. Please try the Vantrue app instead.
 
Thanks Jeff. I realized there was only one app. I am logged in now but for 2 days was not able to log in for whatever reason.
 
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