VIOFO Improvement Wishlist 2026

[VIOFO-Support]

@viofo hasn't been seen in awhile. I've seen @VIOFO-Support respond to other threads over the past few days but silence in this one

Please do not worry. I had seen these and these suggestiones had been forwarded to the related department already.

 

[newdriver9]

Good to hear @viofo @VIOFO-Support. Any new firmware coming soon? Been 6 months since the last update

 

[Chuck McCoy]

Any new firmware coming soon? Been 6 months since the last update

Which model?
What is not working properly?

 

[newdriver9]

Which model?

A329S

What is not working properly?

Not that these things are "not working," more-so that there any many things that can be improved and are present/available features in other cameras currently in the US market, as you've directly shown in your Wishlist videos.

I understand no product is "perfect" and things take time to develop and test before being released as an official update, but 6 months without any updates (although technically you and others have pointed out some of these issues as far back as 1 year ago and they still persist today) seems like a long time when there is at least one other competitor who is providing updates (and much more frequently) over the same 6 month time span for their similar product

 

[Dan-UK1415]

'updates' are generally for bug fixes rather than adding new features.

Viofo work with customers direct when issues are reported and beta firmware is tested back and forth with the customer until their issue is fixed then a general update is rolled out so others don't face the same issue.

The lack of updates is a good sign, unless people are shouting about issues that aren't being fixed.
This means they've made a good product that doesn't require constant fixes to keep working (unlike some other competitors).

 

[TonyM]

A329S

Not that these things are "not working," more-so that there any many things that can be improved and are present/available features in other cameras currently in the US market, as you've directly shown in your Wishlist videos.

I understand no product is "perfect" and things take time to develop and test before being released as an official update, but 6 months without any updates (although technically you and others have pointed out some of these issues as far back as 1 year ago and they still persist today) seems like a long time when there is at least one other competitor who is providing updates (and much more frequently) over the same 6 month time span for their similar product

It's worth noting that the A329S has been available for over a year. It's received a major V2.0 firmware update, with a few bug fixes thereafter. It's a mature product by now.

Other products may have come to market later, or were less developed upon release, so they may benefit from more updates.

In any case we would typically advise that a customer buys a dashcam based on it's current feature set, bugs & all. Some manufactures release very few updates because they're always moving onto the next product.

 

[newdriver9]

'updates' are generally for bug fixes rather than adding new features.

Viofo work with customers direct when issues are reported and beta firmware is tested back and forth with the customer until their issue is fixed then a general update is rolled out so others don't face the same issue.

The lack of updates is a good sign, unless people are shouting about issues that aren't being fixed.
This means they've made a good product that doesn't require constant fixes to keep working (unlike some other competitors).

It's worth noting that the A329S has been available for over a year. It's received a major V2.0 firmware update, with a few bug fixes thereafter. It's a mature product by now.

Other products may have come to market later, or were less developed upon release, so they may benefit from more updates.

In any case we would typically advise that a customer buys a dashcam based on it's current feature set, bugs & all. Some manufactures release very few updates because they're always moving onto the next product.

I understand what both of you are saying. However, many of these Wishlist items are not for new features but improvements of existing ones (e.g., request to reduce boot up time from nearly 19 seconds to anything faster, even if not 0.2 seconds). The updates from the competitor I mentioned are also for improvements of existing features and not bug fixes.


Of course if the camera software was truly buggy, I'm sure Viofo would respond with a timely fix. And I understand some of the issues customers are reporting may not be fixable with a firmware update and are likely more hardware related (e.g., management of how hot the camera gets / how to handle hot internal car and camera temperatures to prevent a camera shutdown) so any fix would have to come with the next product generation.

It's just personally disappointing to see a very similar product that is also mature (released only 2 months after Viofo's) and working well "as is" gets provided consistent updates that are not bug-fix related while Viofo has not released any updates since January

 

[DJ70]

@VIOFO-Support - It's been suggested previously that a Cloud feature would be beneficial. As a previous user of such I very much miss it with @viofo. In fact, once I set up the camera, I don't have much use for your app. If Cloud was available that would change.

Is this something that is likely to come within the foreseeable future?

If not, then please tell us, then I for one would be looking at a different make of dashcam.

 

[Dan-UK1415]

Just to clarify the term 'Cloud' as it is used incorrectly by some manufacturers.

Cloud, means a service where data is held on their servers and access by users. This is typically where they allow cloud backup of video files and have a storage facility (in gigabytes) and is usually free up to a certain level, then paid if more cloud backup/storage is needed.


What is generally referred to as 'Cloud' by most users - what they actually mean is 'remote access' to the dashcam.
So no off-site storage is required (cloud backup) - it's just typically a connection ability to remote stream either the live view of the camera or remote download from the camera's memory card. Over either a WiFi connection or data/LTE connection, accessible from anywhere, not just within range of the camera (direct connection).


So generally, when 'cloud' is mentioned - people actually refer to the ability of remote access, NOT cloud storage.
BlackVue Cloud for reference, DOES have cloud storage feature as well as remote access (auto backup to cloud is a paid service), which is why it's referred to as cloud rather than remote access/remote view.




I fully agree, Viofo adding remote access ability to their dashcam would be the pinnacle, as they're already one of the top manufacturers for image quality.
A329T with remote access/remote view over WiFi/LTE (not worked around in station mode) with be king of all dashcams.

 

[Chuck McCoy]

Cloud

Cloud

DEATH TO VIOFO CLOUD #21
Death to VIOFO anything connected to the internet.
K.I.S.S. Design Protocol (Keep It Simple Stupid)

 

[Dan-UK1415]

DEATH TO VIOFO CLOUD #21
Death to VIOFO anything connected to the internet.
K.I.S.S. Design Protocol (Keep It Simple Stupid)

2 against 1 so far 😉

If it was implemented, you don't have to use it. Just don't connect the LTE module or set it up.
I'm sure if it was though, you'd have a sneaky play around with it 😊

K.I.S.S Design Protocol (Keep it Stupid, Simple) holds back innovation

 

[Chuck McCoy]

implemented

Cloud implementation on current VIOFO platform would degrade reliability, and image quality.
Successful cloud implementation would require ground up redesign equivalent to completely new brand.
Bells & Whistles = Jack of all trades master of none
K.I.S.S. = Reliability & Durability
Death to internet connected VIOFO cameras.

 

[Dan-UK1415]

Remote access wont need a ground up redesign.
It's already implemented in service mode, but only for local connections.
An external LTE module via USB-C port is possible.

People get scared when it's called 'Cloud' as that implies a lot more features than it actual is, when they only want remote access (which is why I tried to clarify the point above).

Viofo already have implemented for business clients - just not end users (yet).

Viofo's website for business users refer to Cloud services and remote viewing access for business users.

"Fleet Management Solutions
Dashcams are pivotal in fleet management, offering live monitoring and cloud integration solutions. Through the application of Dash Cams, fleet managers can track vehicle routes in real-time, monitor driving behavior and vehicle status, as well as record road conditions and incidents. These devices capture high-definition videos and audio, serving as strong evidence to resolve disputes and clarify responsibilities.

Moreover, integrating dashcams with cloud-based systems allows secure data storage, analysis, and historical footage utilization. This cloud integration uploads collected data to cloud storage, enabling managers to access vehicle information and real-time monitoring remotely, which provides an indispensable tool for effective fleet management."

 

[DJ70]

Just to clarify the term 'Cloud' as it is used incorrectly by some manufacturers.

Cloud, means a service where data is held on their servers and access by users. This is typically where they allow cloud backup of video files and have a storage facility (in gigabytes) and is usually free up to a certain level, then paid if more cloud backup/storage is needed.


What is generally referred to as 'Cloud' by most users - what they actually mean is 'remote access' to the dashcam.
So no off-site storage is required (cloud backup) - it's just typically a connection ability to remote stream either the live view of the camera or remote download from the camera's memory card. Over either a WiFi connection or data/LTE connection, accessible from anywhere, not just within range of the camera (direct connection).


So generally, when 'cloud' is mentioned - people actually refer to the ability of remote access, NOT cloud storage.
BlackVue Cloud for reference, DOES have cloud storage feature as well as remote access (auto backup to cloud is a paid service), which is why it's referred to as cloud rather than remote access/remote view.




I fully agree, Viofo adding remote access ability to their dashcam would be the pinnacle, as they're already one of the top manufacturers for image quality.
A329T with remote access/remote view over WiFi/LTE (not worked around in station mode) with be king of all dashcams.

Cloud, i.e. storage other than locally, would be nice as long as it's not coming at increased cost, but it's the remote access feature which I feel would be most beneficial. Station Mode is, IMO, fairly pointless, so @viofo should go the whole hog and enable proper remote access.

It doesn't need to take away anything from current performance.

If people don't want to use it they don't have to, but I feel many would.

 

[Chuck McCoy]

If people don't want to use it they don't have to

That’s not the point.
If VIOFO dash cams gain internet connectivity it will mark the beginning of the end 💀 🪦
Other members share this sentiment, but they don’t want to get their head shot off, or be seen agreeing with someone like me 🤣

 

[DJ70]

That's very much the point.

You clearly don't want it, but that's no reason others, of which there are many, should be deprived of a useful feature.

 

[Dan-UK1415]

If it's an add-on feature, isn't that a fair compromise?
External LTE module - so use or don't use.

Or just an extra product line.
Doesn't mean every Viofo dashcam will have it.

There wouldn't be any compromise on image quality and features - and little to no impact on end user cost, as it would be an external module with it's own separate cost.

It would also benefit the app, which whilst useable could benefit from an improvement on accessing and downloading videos from a user interface perspective (regardless of remote access or not).

 

[Chuck McCoy]

You guys are gonna drive me to drink 🤣
Since around 2000-2005 consumer products have been loaded to the gills with “smart features” and gone the way of “en****ification” as the kids say.
Automobiles
Household Appliances, (refrigerator, stove, washer, dryer, water heater, etc).
Even new home construction.
Our parent’s consumer products lasted 20, 30, 40, 50+ years.
They were simple & affordable to repair if they went on the fritz.
Nowadays we have disposable appliances lasting average 7 years.
Repair is cost prohibitive, or locked by the manufacturer.
VIOFO manufacturing resources, R&D, and after sale support are finite.
Adding internet connectivity will divert resources away from reliability & image quality.
I hope & pray VIOFO resist “en****ification” as long as possible.
Or introduce internet connected cameras under a different brand name / company so when it hits the fan, it won’t tarnish the reputation they’ve built over the past decade.

 

[Dan-UK1415]

I respect your reasoning and agree with the principle

 

[Chuck McCoy]

I respect your reasoning and agree with the principle

You can’t fool me 🤣