Rebooted,reformatted,reinitialized and still the files won't play in the viewer. The V1001 of the software won't play the files and neither will V1002. When I open the viewer it shows the zoom at 100% and I can't adjust it. Very frustrating.
I updated my MAC OS viewer and now I cannot get videos to play in the viewer. The video plays fine in the Windows viewer and the files play in Quicktime but not in Blackvue viewer.