Search results

Hello, Correct, at this time the web store is closed at this time. We're still stocking a few items on Amazon. We provide full support to our customers only.

Hello Tokki, What you need is a new sticker. Once a sticker loses its adhesive powers, it is no longer any good. When you set up the camera with the new sticker. Try cleaning the windshield with rubbing alcohol first to ensure a good clean surface for the sticker to stick to.

Hello Ian, As we talked about in your support thread. This was likely caused by the third party memory card you are using.

Your order was shipped on Friday. I will PM you the tracking information and look into why our shipping software never updated to your particular order.

I am sorry about the delay in processing the order. The latest batch of the AR790 finally arrived this afternoon after being delayed in Northern California due to the weather. We had been getting the run around from UPS the entire time. We are working on retiring our original local 403 phone...

Hello, I can assure you we are open. What phone number and email have you try contacting?? I just checked, and we received your order yesterday, and it will be ship out later today. However, we do not have any voicemails or emails from you. -Robert.

Yes indeed there is. The QVIA R975 http://shop.lukasdirect.com/lukas-store/dash-cams/2-channel/qvia-r975

Hello John, I am sorry for the delay. I do not make it on the forum enough these days. The AR790 is the latest camera to come. In fact, it was just released just over a month ago. http://shop.lukasdirect.com/lukas-store/dash-cams/wi-fi/ar790wd -Robert.

Hey Tim, You are correct. The AR790 WD does not require a power magic pro. The camera comes stock comes with the needed wires for a hardwire install. Unfortutnley we are not associated with the UK Lukas Store store. We do however ship to the UK.

The latest firmware is 7.0.9. This firmware can be download from the below link. If after updating the camera, your camera is in Korean. Please follow the steps on the second link. http://lukasdirect.com/learn-explore/support/download/3-lukas-firmwares/172-lk-9390-9190-normal-f7-0-9...

Sorry, the only contact information I have for Pro-Com (LukasUSA) is their contact details from their website. I would try both of their emails. Not sure when you bought this camera. But the LK-7200 has been out of production for over a year or more. CONTACT PO Box 2202 | Benicia, CA 94510...

Try the below steps. Frist format the card in the camera. Then plug it into your Mac. It will say the "The disk you inserted was not readable by this computer." Click "initialize". This will open Disk Utility. Click the top level of the SD card. (Using my built-in memory card reader. The top...

We finally have a more firm ETA. We should be receiving our first AR790 shipment mid-October, and expect to ship late October. Our pre-order special is up. We are offering the two channel version QVIA AR790 WD with a free upgrade to a 64GB memory card from the stock 16GB version...

Yes of course!

I do not have a firm date just yet. The first batch is just finishing up being produced. We should have in stock in 2-4 weeks. Yes it uses super capacitors. None of the current Lukas/QVIA products use a battery. Yes the GPS can be disabled from writing your speed to the video. Sorry, I do...

I see what you are saying. I will try and find out if there are other reports of users experiencing this, and if it is a hardware failure. In my tests, I was driving around and parking Nevada in 90+ degree (F) sun and did not get this fault.

I will request and see if a wifi timeout option can be added in the future.

Hello, Right now there is no setting to change the wifi timeout. After about 5 minutes, if the wifi is not connected to a device. It will turn off. The wifi switch on this camera is in the upper right corner of the touch screen. It will display as green when powered. The wifi dongle is not...

I tried this out on a LK-7950 over the weekend, and I did not find any errors with motion detection disabled. The camera only recorded in Event and Always modes. I did not find any Always videos from while the vehicle was parked. There is a chance that the settings are not saved correctly on...

I have not been able to test this on the LK-7950 yet. You said that you have disabled motion detection. If this is true. Then the parking mode isn't going to do much. From testing this on a Z970. The camera will go in parking mode. However, parking mode does not function. I got a mix of motion...