Hi there,
Camera still giving probs. 4 times now has completely missed a journey. Been a problem since day one. Been in contact with Nextbase regularly, one of the engineers thought it might be the SD card and sent me a new one which I installed, however problem still there. Contacted Nextbase again and this time was told to take it back to the seller. The seller is a main dealer (Lexus). They took the car for a couple of days, but however the problem, being intermittent, did not show. They requested me to run it with Parking Mode off, which I did for a week with no problems. I have recorded EVERY journey since then, taking the camera off EVERY DAY, and analysing the whole setup. After a week I re-formatted the SD card and replaced. Switched Parking Mode ON and tried again. Problem re-surfaced yesterday and camera missed a journey. Have contacted the main dealer again and they are gong to talk to Lexus UK and to Nextbase. However my fear is they will take it in and test it, and no fault will show. They will then send it out as No Fault Found, and we'll begin the whole thing again, where I will continually have to remove the camera every day to check if that days journeys were recorded.. I KNOW there is a problem with the camera, ( the dealer has checked the installation and all is ok), but how do I prove it. If it does not record a journey, how do I prove I was even ON the journey in the first place?????
Very frustrating as the thing is only a few weeks old, and now, how can I ever trust it?
The camera needs replaced IMHO.